17 - Business Analyst – MS Dynamics 365 Commerce Lisboa

Overview

17 - Business Analyst – MS Dynamics 365 Commerce at PPM Coachers. Join to apply for the role at PPM Coachers.

PPM Coachers offers a comprehensive and integrated range of services, including Strategic Consulting with a focus on Demand Management Office (DMO), Project Management Office (PMO), and Service Management Office (SMO) models. The company provides implementation and operationalization of processes, techniques, and tools, along with capacity reinforcement (outsourcing) and competency development to support organizational transformation.

You will have the opportunity to participate in key projects with major national and international players, applying knowledge in Project Management, Business Analysis, and Agile Transformation. You will join an experienced, dynamic team that will accompany you on your journey and help you develop skills in our areas of expertise. A wide and flexible benefits package is offered, including health insurance, discounts and benefits, a telecommunications plan, and more. PPM Coachers is recruiting for the position of Business Analyst – MS Dynamics 365 Commerce.

Your Mission

• Act as a liaison between business and technical teams, ensuring alignment between business requirements and technological solutions.
• Gather, analyze, and map retail store and omnichannel processes, with a focus on Microsoft Dynamics 365 – Commerce.
• Document detailed functional and technical requirements related to POS systems, product management, pricing, promotions, etc.
• Oversee the full project lifecycle – from requirement gathering to functional delivery and validation.
• Support development teams in solution validation and coordinate User Acceptance Testing (UAT).
• Work closely with
  - functional and international teams to ensure a clear,
  - aligned perspective throughout the project.

Minimum Requirements

• Proven experience in retail projects, especially in physical store environments – mandatory
• Experience with Microsoft Dynamics 365 (any module) – mandatory
• Experience with POS (Point of Sale) solutions – mandatory
• Previous experience in the retail/consumer-facing sector – mandatory
• Familiarity with Dynamics 365 Commerce and/or willingness to develop expertise in this module – valued
• Familiarity with Microsoft Azure and/or the Microsoft ecosystem to support technical discussions with the SI team – valued
• Solid background in requirements gathering, process mapping, and testing support – mandatory
• Analytical, autonomous, and proactive mindset, with strong
  - solving skills – mandatory
• Excellent communication skills to engage with both technical and business stakeholders – mandatory
• English C1|C2 and Portuguese – mandatory

Work Model: 100% remote regime, with Spanish Working Hours (It is necessary to be in Portugal)

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Industries: Food and Beverage Services