1st Line Technical Support With German Viseu

1st Line Technical Support With German
Viseu
Viseu, Viseu District, Portugal

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Are you passionate about helping others and looking to use your German language skills in an international environment?

Join our Technical Support team in sunny Lisbon and provide
- quality assistance to users of one of the world’s leading video platforms.

You’ll become part of a multicultural, supportive team in one of Europe’s most vibrant cities, with real opportunities to develop your career in a global company that values growth, collaboration, and innovation.

• answering customers’ queries via phone,
  - mail, or chat, identifying the client’s problem, troubleshooting to find the solution, documenting each action you take, and categorizing cases and possible bugs
• providing general and technical support for issues related to video uploading and playback,