Abbott - Dutch Healthcare Advisor, Lisbon
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Dutch Customer Advisor for Abbott Diabetes Care - Lisbon, Portugal
Dutch Customer Advisor for Abbott Diabetes Care - Lisbon, Portugal
Do you want to contribute to healthcare and
- being around the world?
Are you Dutch native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Portugal?
So we have the perfect opportunity for you!
Your future project:
join our Dutch Customer Support team.
Abbott Diabetes Care create breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities.
As a customer service specialist in this project, your daily responsibilities will include:
- Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices
- Offer specialized customer support through written and phone communication
- Provide information regarding purchasing procedures, orders' tracking, and deliveries
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Native or proficient level of Dutch (C2)
- Intermediatelevel of English (at least B2) for training and documentation
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- High-speed internet access and appropriate conditions for remote work
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to
Portugal - Relocation package
- Competitive wages
- Paid professional training
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging
- wide initiatives, including our Ever
Better wellness program - Job stability
- Life-long skills and experience
Go further with Foundever
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
Watch this video to get a sneak peak of the job in action
Provider
Description
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SAP as service provider
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Site
Company
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Provider
Description
Enabled
Google Analytics 4
A web analytics service that tracks and reports website traffic.
An analytics tool that allows us to measure and optimize Facebook ads, build targeted audiences and remarket to our website users.
Google Ad
Sense
Tracks when someone clicks on our ad and identifies them when they visit our website and complete an action, such as a form submission or
- up.
Linked
In Insight
Provides demographic insights about our website users. Supports optimization of campaigns and retargeting of our website users.
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- Informações detalhadas sobre a oferta de emprego
Empresa: Sitel Corp. Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 9. 7. 2025
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