Account Lead, Marketplace

Account Lead, Marketplace – Darkroom

Darkroom is a technology‑driven growth marketing firm focused on growth‑stage consumer companies. Founded in 2017, we build a unique blend of senior, human resources enriched by an agentic technology stack that enhances output, efficiency, and revenue generation for our clients. Our team has delivered billions of dollars in trackable revenue across e‑commerce marketplaces, direct‑to‑consumer, and social commerce programs.

About the Role

Darkroom’s Account Lead will develop and execute go‑to‑market strategies for our brand clients and implement core strategies to drive growth. You will work cross‑functionally with our growth and strategy teams, communicating technical insights clearly to senior stakeholders.

This is a fully remote role supporting a team in the EST time zone and is open to candidates based in Mexico, Brazil, Portugal, Spain, or Pakistan.

What You’ll Do

• Define and execute the overarching brand strategy, including channel selection, product positioning, channel mix, pricing approach, and go‑to‑market planning.
• Collaborate with the Director of Marketplaces to ensure catalog accuracy and product / pricing consistency across Amazon, maintaining high standards of data quality and compliance.
• Build and maintain strong client relationships through regular, strategic communication; manage and deliver against the client agenda with clarity and accountability.
• Lead sales forecasting, inventory planning, and replenishment processes to meet revenue and operational targets.
• Partner with the Advertising Manager to set and track ACOS/TACOS targets, ensuring advertising efficiency aligns with broader business objectives.
• Present data‑driven insights and performance updates in both verbal and written formats, ensuring transparency and alignment with client goals.

Who You Are

• 3–4 years of experience in a brand management role with Amazon Seller Central and Vendor Central channels and e‑commerce marketplaces.
• 1–2 years of client‑facing experience, including communicating complex performance data and strategy recommendations to senior stakeholders.
• Experience with digital assets, A+/EBC content, SEO, copywriting, and parent/child variations.
• Amazon experience; Walmart.com experience is a plus.
• Strong understanding of e‑commerce metrics and use of data.
• Experience building processes and reporting that allow your efforts to impact brands at scale.
• Exceptional communication and interpersonal skills, with full fluency in English.
• Ability to interpret technical data, translate findings into actionable insights, and communicate them clearly to both internal teams and clients.
• Entrepreneurial, self‑starter seeking to grow our clients’ business and drive positive results.

Working at Darkroom

We are looking for A players that want to build something great. Mediocrity is not tolerated. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership, while supporting each other relentlessly. No egos, no red tape – just world‑class talent building something remarkable.

• Remote‑first culture with a strong community base. Hubs in the Bay Area, New York, Philly, Lisbon, São Paulo, and Barcelona.
• Flexible parental leave to support new parents while maintaining work‑life balance.
• Endless opportunities for growth: cross‑functional collaboration lets you expand beyond your niche and stay at the forefront of the industry.

Equal Opportunity Statement

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.