Account Life Cycle Officer - German Market Lisboa

About The Job

• The Account Life Cycle Officer main mission is to be one of the five Single Point of Contacts of the End to End Coordinator for Client On-boarding. Additionally, is the pivot between the involved teams in accounts opening, the client and the End to End Coordinator for Client On-boarding, such as new client, service extension, fund creation, offboarding, in some case third party AM, upon End to End Coordinator request. Also, perform the "business as usual", which is additional account opening for an existing LCN and existing products, upon Client request

Your Main Activities Are

• Initiate the Life Cycle process for opening, modification and closure, while ensuring the identification of services required by the client and that will impact the accounts and the related tools. Verify the KYC requirements concerning the opening’s account and any blocking point could be coordinated with the SPOC in charge of KYC process. Prepares and updates as necessary a checklist to collect a detailed documentation with the client
• Manage the Life Cycle process for opening, modification and closure, by collecting the AOF (Account Opening Form) and ensuring it has been properly completed; completing the ASF (Account Setup form) and any specific forms potentially required by specific teams; launching the Account Management Process in the dedicated tool;
  - up the workflow to identify any risk of blocking point that could influence the respect of the SLA contract as signed with the client; coordinate the actions between the different teams to issue the workflow until its ended point; and collecting the confirmation of that the setups are correctly done, especially for sensitive settings
• Send to End to End Coordinator or client the confirmation of opening/modification of setup done and using all the process, either on boarding or BAU, take care to influence the progression in a positive way and reduce the negative impacts for all stakeholders, helping them to understand the aim and how to provide the best service. Additionally, compile the knowledge of the tools/products/the teams

Profile And Skills To Success

• Bachelor’s degree in Economics, Finance, Accounting or Law
• Up to 2 years of experience in Client Management or Banking and Financial Operations
• Fluency in English
• German is a plus
• Ability to collaborate with others and to develop and leverage networks
• Good communication skills (both oral and written)
• Client focused
• Attention to detail and analytical ability
• Resilience
• Skills in Office pack (namely Excel)

Why joining BNP Paribas?

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183. 000 employees, including more than 146. 000 in Europe.

Our presence in Portugal: BNP Paribas has more than 8. 700 employees, distributed across the Group's 10 business entities established in the country.

International reach: Thanks To Its International Presence And Regular And Close Collaboration Among Its Different Entities, BNP Paribas Has The Resources To Support All Clients With Financing, Investment, Savings And Protection Solutions That Help Make Their Projects a Success.

Diversity and Inclusion commitment: BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers.

Commitment towards work/life balance: At BNP Paribas we care about our employees’ wellbeing and promote a culture of good integration between work and rest.

Remote Working Conditions: At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration.

Please note that only applications submitted in English will be considered. In case you are selected for this role, further documentation will be requested to support your hiring process