Account Manager Lisboa

Account Manager
Lisboa
Lisboa, Lisboa, Portugal

Sales Account Manager

Join our movement and champion restaurant culture!

At The
Fork, we believe that the best things in life happen around the table. We are on a mission to connect the world’s favorite restaurants with a broad community of loyal diners.

Our signature products include:

• The
  Fork App: a free restaurant discovery and booking app that helps users find their next table with ease.
• The
  Fork Manager: an innovative software tool that digitizes restaurant operations, enabling efficient booking management and revenue growth.
• The
  Fork PAY and The
  Fork Gift Card: quick and easy payment options directly from the app.

We value our vibrant community of Forkies, guided by core principles: Better Together, Ownership, Respect, and Growth. Our culture emphasizes inclusivity and personal development.

The
Fork leads the European restaurant booking market, operating in 11 countries with a multicultural, flexible, and
- oriented environment.

What will you do?

• Make outbound calls to current customers to present solutions that increase their revenue with The
  Fork.
• Support restaurant clients via email and phone, assisting with positioning, revenue management, and online marketing.
• Sell, upsell, and retain products and customers.
• Build
  - term relationships with clients.
• Provide support and training on our tools.

Your KPIs include, but are not limited to, product sales, restaurant engagement with The
Fork tools, and participation in The
Fork Festivals.

Main competencies:

• Customer orientation
• Empathy
• Strong communication skills
• Dynamic and perseverant attitude
• Results-oriented
• Positive attitude

Who are you?

• Experience in pitching and selling promotions or deals.
• Experience managing a high volume of calls and accounts (40-50 calls, 400-800 accounts).

Plus requirements:

• Experience as a sales representative or account manager.
• Experience in the restaurant industry is preferred.
• Experience in
  - commerce is a plus.
• Native Portuguese speaker and fluent in English.

What we offer:

• An enthusiastic team (not everyone shares our jokes, but we try!)
• Permanent contract
• Flexible work environment with 2 days home office/week
• Competitive salary plus bonus
• Lunch vouchers for each working day
• International team with over 30 nationalities and 10+ offices worldwide
• Inclusive and supportive work environment
• Wellness benefits, including physical activities, family support, and travel reimbursements
• Continuous learning programs
• Free Calm app access
• Work/life balance support programs
• Company-covered health insurance
• Life and disability insurance at no cost
• Attractive pension plans
• Modern offices with dining, coffee points, and leisure areas
• Team-building events (we love karaoke!)

If you are the right fit and excited to join The
Fork, don’t miss this opportunity. We look forward to your application!

We believe we are stronger together and welcome everyone, regardless of background or ability. We encourage you to bring your unique perspectives and experiences to help us continue disrupting the restaurant industry from good to great.