Account Optimization Manager Setúbal

Account Optimization Manager
Setúbal
Setúbal, Setubal, Portugal

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re

- changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities, and payments through our network of 300, 000 hotels worldwide, 60, 000
- value clients such as tour operators, travel agents, and loyalty schemes across 140 source markets. We are

- driven, with a

- first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. Our people, Team HBX Group, are the beating heart of the company, and we encourage them to ‘move fast, dream big, and make a difference’ every day. We believe it is tech + data + people that truly set us apart, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca, and employ around 3, 500 people worldwide.

We are seeking someone who can work in a hybrid model in Carcavelos/Lisbon or remotely from the Algarve region.

Job Description:

• Work as part of a
  - performing, collaborative commercial team to enhance the competitiveness and availability of the product across an assigned portfolio of hotels, optimizing overall performance.
• Negotiate the best commercial (rates, inventory, releases, OVR, MC) and financial (credit terms, payment terms) conditions.
• Manage inventory strategically (hotel room nights) to sell to the right customer at the right time and price.
• Understand, anticipate, and influence suppliers’ behavior to maximize operating margin.
• Negotiate and contract renewal conditions: rate, inventory, offers, release periods, marketing contributions, overrides, cancellation policies, including face visits to top hotels and periodic remote interactions.
• Ensure contracts are renewed and live with sufficient lead time for early bookings.
• Act as the remote key contact for accommodation suppliers to maintain relationships related to contracting, operations, commercial, or financial matters.
• Explain tools and procedures to suppliers, providing demonstrations and support materials.
• Ensure supplier compliance with Health & Safety standards and support H&S specialists.
• Prioritize and execute campaigns and opportunities.
• Analyze business trends and identify opportunities based on regional reports and news.
• Explain destination or hotel performance with clear insights into key performance drivers.
• Handle various problems from hoteliers, administration, clients, and other departments.

Profile Requirements:

• Well-organized with the ability to multitask and prioritize, resilient under stress.
• Analytical and commercial skills.
• Excellent communication skills, especially over phone and email.
• Strong skills in Microsoft Word and Excel.
• Native Portuguese speaker and excellent English proficiency, both written and oral.
• Enjoy challenges and working towards targets.

Experience:

• Experience in the tourism industry.
• Experience in sales, commerce, or revenue management.

You will have the opportunity to work for a company undergoing significant transformation to become the world’s leading travel services provider. We seek individuals ready to embrace this exciting journey.

In addition to an attractive benefits package, you will be able to work in:

• An innovative, engaging, and multicultural environment.
• Building strong business relationships and friendships worldwide.
• Developing your career locally or across our global locations.