Accounts Payable Team Lead Lisboa

Accounts Payable Team Lead
Lisboa
Lisboa, Lisboa, Portugal

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Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic,
-
- end experiences that drive growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16, 000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit.

Job Description

As an Accounts Payable Team Lead, you will help manage, support, and oversee the daily operations of the Accounts Payable (AP) team. Your primary responsibility will be to ensure smooth and
- free processing of financial transactions related to vendor invoices, expense reports, and other payables. You will lead the team in following established procedures, maintaining audit compliance, and supporting process improvement activities.

1. Follow Standard Operating Procedures (SOPs) meticulously to maintain consistency and compliance.
2. Document and update process guidelines to ensure clarity and transparency.
3. Complete process deliverables within specified timelines, emphasizing accuracy and attention to detail.
4. Evaluate changes to master data (such as vendor information) and assess their impact across multiple systems.
5. Collaborate with relevant partners to ensure accurate and
   -
   - date data.
6. Initiate and participate in process improvement plans.
7. Identify bottlenecks, inefficiencies, and areas for enhancement.
8. Collaborate with the process improvement leader to implement changes.
9. Monitor the AP process and identify issues promptly.
10. Escalate complex or important issues to the Special Matter Expert (SME) without delay.
11. Propose action plans to resolve issues.
12. Provide accurate information to all partners.
13. Collaborate with vendors, internal departments, and remote teams.
14. Communicate effectively to address inquiries, resolve discrepancies, and maintain positive relationships.
15. Produce regular reports on AP performance metrics (e. g. , invoice processing time, error rates).
16. Analyze trends and recommend adjustments to increase efficiency.

You will report to the Operational Finance Director.

Qualifications

To excel in this role, you should have:

• At least 2 years of experience in PTP or ITP leadership roles in a
  - based business environment.
• Prior experience in Accounts Payable within a Shared Services Center.
• Familiarity with remote team collaboration.
• Very good knowledge of or willingness to learn Microsoft Dynamics 365 (D365) and Power BI.
• Excellent written and verbal communication skills in English.
• Ability to identify growth opportunities and adapt to changes.

Additional Information

• Software-house environment
• Agile and flexible working hours
• Digital nomad policy
• Focus on career development
• Health insurance (including for household members)
• Mental health support
• Volunteering opportunities and sustainable mindset
• 25 vacation days + 3 wellness days per year
• Team & company events, beers (after 6pm), foosball,
  - pong!
• Free breakfast every second Monday of the month

Inclusion & Diversity

We value diversity and are committed to building an inclusive workplace through partnerships with Stonewall, Business Disability Forum, and Business in the Community's equality campaigns. We are open to discussing flexible and agile working arrangements. If you have any reasonable adjustment needs due to a disability or medical condition, please discuss this with the recruiter.