Administrative Assistant with English and Italian

Administrative Assistant with English and Italian

Join to apply for the Administrative Assistant with English and Italian role at Oliver Wyman.

We are seeking an Administrative Assistant to join our Executive Assistant Team in Lisbon. This is a hybrid role requiring at least three days a week in the office.

Responsibilities

• Calendaring – Maintain diaries for Principals, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate.
• Proactively spot opportunities to add marginal internal meetings, interviews, staff meetings, etc.
• Travel Arrangement – Coordinate travel and accommodation, book cars, rail tickets, etc.
• Timesheet and Expense Reporting – Prepare monthly timesheets for each assigned Principal and prepare all expense reports.
• CRM and Client Support – Maintain/update client contact database to ensure accuracy of information for firm use.
• Assist the Marketing Department with the coordination of customized mailings.
• Prepare letters, proposals and other documents using Oliver Wyman formatting styles.
• Team Support (10%) – Provide coverage for AAs when out of the office to ensure seamless support to Principals.
• Provide short‑term coverage for Partners or Principals during EA assignment transitions or for new hires.
• Provide training and support to new AAs.
• Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team.

Qualifications

• At least 1 year experience in an administrative or customer‑service position; experience in financial services, management consultancy, and/or a professional services environment is a plus.
• Fluent in English and Italian.
• Problem‑solver – able to work with other teams and staff members effectively to reach a viable solution and goal.
• Strong service focus – dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards.
• Excellent communicator and negotiator – able to deal effectively with people at all levels across a multicultural environment.
• Maturity, poise and judgment.
• Ability to maintain and respect confidentiality.
• Ability to think strategically and contribute to development of departmental model.
• Ability to take constructive feedback in stride and incorporate feedback quickly.
• Ability to manage a heavy work volume and meet deadlines in an extremely fast‑paced environment.
• Ability to undertake projects and produce quality and timely results.
• Self‑starter, strong initiative, confidence and ability to work with little guidance.
• Collaborative team player.
• Positive attitude, sense of fun; collegial and friendly.
• Ability to juggle several tasks at once, to prioritize and manage own time.
• Methodical, organized and excellent attention to detail.
• Flexible attitude; embraces change, hard‑working, cost‑conscious and results‑driven.
• Commitment to the company and its culture of Oliver Wyman.

Technical Skills

• Excellent Word, Power
  Point and Excel skills.
• Expert knowledge of Outlook.
• Knowledge of CRM systems (Microsoft Dynamics) – a plus but not required.
• Touch typing speed of 50–60 wpm and/or a formal typing certification.

Why Join Our Team

• Professional development opportunities, interesting work and supportive leaders.
• Vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for clients and communities.
• Career opportunities and benefits that enhance your well‑being.

Job ID: R_329666

Marsh Mc
Lennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh Mc
Lennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh Mc
Lennan colleagues are expected to be in their local office or working onsite with clients at least three days per week.