Advertisers Support (Hebrew) - Lisboa

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Position: Advertisers Support

Location: Lisbon, Portugal, potential to be remote

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

Provide support to small and
- sized businesses using various channels (chat, email and telephone)
Provide pre and
- sales support for all
- service products
Improve the advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding the users on the platform, and helping them to use its tools and features
Identify trends and solve problems facing multiple SMB clients
Deliver a positive attitude towards the brand
Maintain and update all
- related administrative forms

REQUIREMENTS:

Native/fluent in Hebrew (C2), both oral and written. Fluent in English (at least B2 level)
A resident card, protection status or an EU passport ownership to be able to take on the job without legal support
Knowledge of the advertising industry will be considered as an advantage
Computer literate with sound knowledge of Microsoft Office package
Excellent communication skills
Resourceful personality that can adapt and remain calm in all situations
Ability to work independently, while being a team player at the same time
Able to work rotating shifts

OFFER:

Portuguese employment contract
If you are working on a Portuguese public holiday, you will get a compensation day that you can spend later
Holiday entitlement with 22 days per year
Be part of a dynamic multilingual, multicultural and creative team with a positive and friendly atmosphere
Guidance and tools to reach your full potential
Temporary, renewable working contract
Initial employment contract with a duration of 12 months
Subsequent extension of one more contract for 12 months
Permanent contract after 2 years
Private health insurance after contract signature (additional to standard insurance) Airport
- up and administrative help with registration in Portugal
Reimbursement of flight expenses after 9 months
Yearly paid flight to home destination
Accommodation in a single room in one of the shared company apartments for international candidates
Free Portuguese classes, water sports activities, soft trekking and much more