Advisor For A Streaming Service Project - Spanish - €1.040 - €1.240 A Month Lisboa

Advisor For A Streaming Service Project - Spanish - €1.040 - €1.240 A Month
Lisboa
Lisboa, Lisboa, Portugal

**About Webhelp****Webhelp** is a French multinational BPO company that is making business more human for the world’s most exciting brands. By **choosing Webhelp** you will be part of a family of over 110, 000
- changers from more than 140 locations in 58 countries. Join us at **Webhelp Portugal** and you will have the opportunity to be part of a multicultural team, a
- paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. **About the job role**:Our IT American brand is widely recognized as the “world’s best search engine” because it is fast, accurate, and easy to use. It is also a manufacturer of innovative home products including thermostats, smoke detectors, and security systems including smart doorbells and smart locks. As a **Customer Advisor, you will**:
- Respond to inbound customer requests, document relevant case
- Ensure excellent customer
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and
- Collaborate with other technicians to resolve or properly close help
- Manage an individual ticket
- Responsible to follow the direction of themanagement and provide feedback**We are looking for**the following**:
- Proficient **Danish (C2)**:
- Fluency in **English (B2)**:
- Possess excellent writing and verbal communication skills to simplify technical language for
- technical
- Demonstrate patience when communicating and solving
- Treat all data and personal information with the utmost
- Keep up with the latest IT and
- related
- Proactive,
- motivated, and a great team player**We offer you**the following**:
- Competitive wages (14 monthly payments per year)- Meal allowance paid in voucher card (net)- Monthly Performance Bonus- Health insurance with a dental plan (after 6 month's contract)- Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program- **Relocation package - shared accommodation and flight reimbursement if you come from abroad****Life at our company**:
- Work in a diverse environment with people from over 75
- Benefit from our modern amenities, many discounts on local businesses, company parties and events, and much more!- We promote
- company mobility to work at any of our sites around the
- New and modern offices in **Lisbon, Portugal. **All submissions will be treated confidentially under the General Data Protection Regulation. **Webhelp Portugal** is an
- opportunity employer. Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws. Jobtype: Fuldtid