AI Business Consultant Viseu

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Building better and safer isn’t a slogan, but the way we show up in the world. It’s how we make sure technology speaks not only in code, but with meaning: better technologies, better ways of working, and more inclusive communities. We align with what matters for people and for the planet, actively nurturing it to be better and safer. At the centre, it’s our people who power everything we do. It’s their talent, drive and different ways of thinking that keep us moving forward, pushing the limits of what’s possible.

We’re looking for an AI Business Consultant to lead the adoption and strategic use of AI tools across corporate support areas — from People to Finance, from Marketing to Quality. Note: This is an adoption role focused on tool usage and workflow improvement - not a
- building or data science role.

What You’ll Do

• Evangelize the smart use of AI across business support functions
• Inspire and guide teams to embed AI into daily workflows and
  - making
• Lead
  - on sessions, demos and AI exploration labs
• Cultivate technical confidence and responsible usage of AI tools
• Identify meaningful use cases and lead them from concept to deployment
• Work
  - functionally to ensure AI governance and compliance through policies, standards (e. g. EU AI Act)
• Be our
  - house expert in AI tools for corporate work
• Master tools like M365 Copilot, Power Automate, and Copilot Studio
• Explore AI use cases in CRM, ERP, HR and Procurement platforms
• Build prompt libraries, automation flows and reusable AI patterns
• Monitor adoption and iterate based on
  - world usage and feedback

What You Bring

• Experience driving change across corporate support areas using change management practices (e. g. ADKAR) to influence adoption and overcome resistance.
• Confidence to engage with diverse teams across business support areas (e. g. Finance, People, IT, Comms, Business development)
• Solid background in process automation, digital tools, and business support systems (e. g. ERP, CRM, campaign management tools)
• Curiosity and
  - on skills with AI productivity tools
• Ability to translate everyday challenges into smart, scalable AI-enabled solutions.
• Bonus points if you're familiar with and Responsible AI and governance topics (EU AI Act, model registries, guardrails, audits, data governance).

What’s In It For You

• Lead the AI adoption strategy across key business functions
• Shape how AI
  - process tools are used in critical internal workflows
• Shape corporate AI policy, guardrails and
  - ready governance practices
• Join a culture of engineering excellence and innovation
• Collaborate with other AI experts and business stakeholders across the company
• Access the latest tooling, share best practices, and make your mark

Ready to lead from the inside?

In your cover letter, tell us how you’ve led teams to adopt new tools or shift the way they work. We’d love to know how you made them stick, and how you overcame resistance, or scaled adoption across teams. Have you built smart prompts, automation flows or improved workflows with AI? We want to hear it. Let’s reimagine how work gets done and lead that change together.

Critical Software is proud to be a Benefit Corporation. A Benefit Corporation differs from a standard corporation (C-Corporation): It is a
- profit business entity, legally defined in the US and other jurisdictions, whose legally defined goals include the positive impact on society, workers, the community and the environment, in addition to profit.

We are an equal opportunity workplace and committed to allow candidates with disabilities or neurodevelopmental conditions to prove their competencies to their full potential. We are willing to move the barriers that may prevent you from demonstrating that you are the right candidate for this role, so please let us know if you need some adjustment in your recruitment process.

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Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Consulting, Information Technology, and Sales

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