Ai-Driven Customer Success Manager (Flexible)

Ai-Driven Customer Success Manager (Flexible)
Viseu
Viseu, Viseu District, Portugal

We are Rydoo A global fintech
- up on a mission to make spend management the easiest part of your day.

For too long, managing expenses has been a tedious,
- consuming task. Rydoo is changing that. Our intuitive,
- focused app, powered by smart OCR technology, helps businesses save time and money with just a few clicks and photos.

We're not just building software;



we're rethinking how spend management should work. With a
- first mindset, a passion for great UX, and a commitment to innovation, we're empowering thousands of companies, and their people, to work smarter every day.

• Ambitious international team (150+ Rydoo'ers and growing)
• 33 nationalities speaking over 15 languages
• 6 offices across 3 continents
• Easy-to-use spend management app available on i
  Phone and Android
• Supporting over 10, 000+ clients and 1 million+ users worldwide
• 4. 4 employer score on Glassdoor

Customer Success is the foundation of our company, as our customers are the reason we want to bring the best version of ourselves every day.

As a Customer Success Manager, you will be joining our office in Lisbon, Portugal. Your main goal will be working towards developing a positive customer experience, driving adoption and client retention. With your business and product knowledge you will partner with customers and guide them to accelerate business value.

• Learn the ins and outs of Rydoo, to evangelize the capabilities of Rydoo
• Partner with customers to understand their goals and provide recommendations based on your experience and product knowledge
• Be metrics driven and identify if a customer relationship might be at risk
• Work together with the