Ai/Ml Engineer Grit Solutions Lisbon October 9, 2025 - Up To €35.000 A Year Lisboa

Ai/Ml Engineer Grit Solutions Lisbon October 9, 2025 - Up To €35. 000 A Year

Apply for the Machine Learning Engineer role at Adentis Portugal.

Job Description

At Zendesk, our focus is helping our customers build great relationships with their customers. Founded by three Danish entrepreneurs, Zendesk has experienced remarkable success and growth while maintaining a fun, positive, and down‑to‑earth culture. We are looking for a Machine Learning Engineer to join our Machine Learning team. You will be delivering AI/ML‑powered features for our customers at Zendesk scale.

Responsibilities

• Work closely with ML Scientists and Senior Engineers to help bring ML‑powered features into production.
• Participate in discussions about technical design and contribute ideas.
• Assist in building tools to support model experimentation and model management.
• Collaborate with Dev
  Ops, feature teams, platform teams, and product.
• Support initiatives around improving the scalability and robustness of our platforms.
• Help design, prototype, and refine scalable infrastructure.

What you bring to the role

• Proficient in at least one of Python or Ruby.
• At least 1 year of experience in building, scaling, or operating applications, with an eagerness to develop your skills further.
• Familiarity with RESTful API, Kafka, Docker, Kubernetes, and cloud environments like AWS or GCP.
• Ability to work through ambiguity with guidance from others, and adapt to changing priorities.
• Deep respect for team collaboration and openness to learning from others.
• Interest in building solutions utilizing AI/ML.

• Experience with either Airflow or Metaflow.
• Experience with recent tooling around LLM evaluation and monitoring.
• Familiar with one of the machine‑learning libraries such as Py
  Torch.
• Experience with either SQL or DBT.

Tech Stack

• Our code is written in Python and Ruby.
• Our servers live in AWS.
• Our local
  - learning models rely on Py
  Torch.
• Our ML pipelines use Airflow and Metaflow.
• Our data is stored in S3, RDS My
  SQL and Snowflake.
• Our services and models are deployed to Kubernetes using Docker.
• Heavy usage of LLM technology from multiple providers.

About Zendesk

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement, giving organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 100, 000 paid customer accounts in over 150 countries and territories use Zendesk products. We are based in San Francisco, with operations in the United States, Europe, Asia, Australia, and South America.

Hybrid Working

Our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration—while also giving you flexibility to work remotely for part of the week.

Equal Opportunity Employer

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk’s privacy notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre‑employment testing, or otherwise participate in the employee selection process, please send an e‑mail to ****** with your specific accommodation request.