AI Powered Software Engineer Sintra

AI Powered Software Engineer
Sintra
Sintra, Lisboa, Portugal

Job Overview

We are seeking a skilled Machine Learning Engineer to join our team. The successful candidate will be responsible for delivering AI/ML powered features at Zendesk scale.

Key Responsibilities

• Collaborate with ML Scientists and Senior Engineers to bring ML-powered features into production
• Participate in discussions about technical design and contribute ideas
• Assist in building tools to support model experimentation and model management
• Work closely with Dev
  Ops, feature teams, platform teams, and product
• Support initiatives around improving the scalability and robustness of our platforms

Requirements

• Proficient in at least one of Python or Ruby
• At least 1 year of experience in building, scaling, or operating applications, with an eagerness to develop your skills further
• Familiarity with RESTful API, Kafka, Docker, Kubernetes, and cloud environments like AWS or GCP
• Ability to work through ambiguity with guidance from others, and adapt to changing priorities
• Deep respect for team collaboration and openness to learning from others

Preferred Skills

• Experience with either Airflow or Metaflow
• Experience with recent tooling around LLM evaluation and monitoring
• Familiar with one of the machine learning libraries such as Py
  Torch
• Experience with either SQL or DBT

Benefits

You will have the opportunity to work on a wide range of projects, including AI/ML powered features. Our team is passionate about innovation and continuous learning, and we strive to create a collaborative and inclusive environment.

About Us

We are a leading provider of customer service software. Our goal is to help organizations build better relationships with their customers. We value diversity, equity, and inclusion, and we are committed to creating a workplace where everyone feels valued and respected.