AI Visionary Costa da Caparica

AI Visionary
Costa da Caparica
Costa da Caparica, Setúbal, Portugal

Unlock your potential as an AI Visionary

Job Description

The AI Specialist, Customer Success role is a dynamic customer advisory position responsible for driving business outcomes through
- edge AI solutions.

Key Responsibilities:

• Drive Adoption: Engage with customers to drive
  - driven adoption of Advanced AI Agents.
• Be an AI Partner: Function as an internal partner in the Customer Success organization, driving AI adoption into overall success planning.
• Collaborate Closely: Work
  -
  - hand with Customer Success, Professional Services, and Product Development teams to ensure customers realize value with AI.

As an AI Visionary, you will be responsible for delivering a
- class customer experience by getting our customers to value as quickly as possible. You will partner with Professional Services to engage in customer onboarding, define objectives, and minimize
-
- value. You will also drive, enable, and remove obstacles to adoption of Advanced AI Agents, ensuring continued engagement after launch.

You will advocate for the customer across the ecosystem, bringing prioritized and
- driven customer feedback and insight back into the product development team. You will deliver a heightened customer experience through proactive engagement and communication, providing prescriptive best practices, resources, expertise, and linking customer adoption to quantified and qualified customer value and business outcomes.

Requirements

• Minimum 3+ years of related experience in Customer Success or Experience.
• Previous experience in customer success roles in enterprise technology or Saa
  S, either customer success management, professional services/consulting, or technical