Air & Ocean Freight Operator - Porto

Air & Ocean Freight Operator
Porto
Porto, Porto District, Portugal

Join to apply for the Air & Ocean Freight Operator role at Hillebrand Gori - A company of DHL

implementation of import/ export strategy and plans to optimize service and performance
Monitor
-
- day operations
Oversee implementation of plans of import/ export operations and transactional operations in the receiving area such as delivery arrangement, planning and
- up of shipment
Create/ confirm transport order to ensure delivery of the shipment to the final customer
Perform booking and booking optimization according to internal guidelines as defined by product team
Prepare, control and distribute all required Import documents to counterparts such as carrier, consignee, supplier, etc.complying with regulations and internal procedures
Verify responses from counterparts and finalize validation of required documents
Track and check shipment status in the import area, observe issues to identify any incidents and provide resolutions
Support customer service in the incident and exception management resolution
Check proper implementation of customer before operations is starting regular business service
Identify supplier performance issues and propose solutions to improve performance and provide feedback, when required
Develop and build relationships with key suppliers and other internal functions such as capacity management, OCC, sales, customer service, etc.
Detect issues and opportunities, and implement improved practices and quality standards for import/ export focusing on increasing effectiveness and efficiency

Key Tasks

implementation of import/ export strategy and plans to optimize service and performance
Monitor
-
- day operations
Oversee implementation of plans of import/ export operations and transactional operations in the receiving area such as delivery arrangement, planning and
- up of shipment
Create/ confirm transport order to ensure delivery of the shipment to the final customer
Perform booking and booking optimization according to internal guidelines as defined by product team
Prepare, control and distribute all required Import documents to counterparts such as carrier, consignee, supplier, etc.complying with regulations and internal procedures
Verify responses from counterparts and finalize validation of required documents
Track and check shipment status in the import area, observe issues to identify any incidents and provide resolutions
Support customer service in the incident and exception management resolution
Check proper implementation of customer before operations is starting regular business service
Identify supplier performance issues and propose solutions to improve performance and provide feedback, when required
Develop and build relationships with key suppliers and other internal functions such as capacity management, OCC, sales, customer service, etc.
Detect issues and opportunities, and implement improved practices and quality standards for import/ export focusing on increasing effectiveness and efficiency

Qualifications & Key Requirements

Education Level: Bachelors Degree

Fluent in Portuguese and good proficiency of English

Experience Level: 1 year minimum on same sector