APAC Escalation Manager — Drive Global Customer Success

APAC Escalation Manager — Drive Global Customer Success
Lisboa
Lisboa, Lisboa, Portugal

A leading ERP software company in Lisbon is seeking an APAC Escalation Manager to manage case and account escalations from end to end. You will collaborate with various teams to ensure timely and effective resolution of client issues, fostering strong relationships while maintaining high customer satisfaction. Ideal candidates will have a proactive approach, exceptional communication skills, and experience in escalation management, making a significant impact in a
- centric environment.

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