Apoio Ao Cliente (Português) - Lisbon - Customer Support (Portuguese) Lisboa

Apoio Ao Cliente (Português) - Lisbon - Customer Support (Portuguese)
Lisboa
Lisboa, Lisboa, Portugal

- Handle incoming user requests via telephone, email, and chat. - Log call details into case management systems and provide responses and resolutions within SLA to customers. - Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress. - Deliver
- caliber customer service for
- sales requests including delivery, warranties, and refunds. - Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction. What you need:
- Fluency in Italian language (must be at least C2)- Fluent in English language (at least B1)What you will gain:
- Full time contract
- 1366
- Health Insurance- 12 months
- Stable work and career progression;



- Investment in trainingand personal development;



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