Application Engineer Porto

Join to apply for the Application Engineer role at Nalco Water, An Ecolab Company

Overview

Nalco Water, an Ecolab Company, is seeking an Application Engineer to join our Light Manufacturing Division. You’ll be responsible for revenue and profit growth of programs and services in targeted accounts. With a consultative sales approach, you’ll build relationships with existing customers by understanding their key business drivers and executing system assurance programs. With strong account leadership, you’ll also convert strategic competitive accounts and sell new technologies to current customers.

Responsibilities

• Support to district sales personnel in the handling of Company program service calls on existing products and services and assist in correcting problems as appropriate.
• Participate in design reviews, new application
  - ups, and evaluations. Assist in critiquing products for serviceability, performance and reliability. Interact with appropriate company resources and work as a team.
• Assess
  - site field problems and operate required testing equipment to return systems to customer conformance.
• Coordinate and manage replacement parts programs with the individual manufacturing plants to ensure the availability of components as needed.
• Assist in the preparation of reports detailing technical problems and solutions to initiate necessary corrective product modifications and recommended process changes. Document value provided to the customer whenever possible.
• Assist in the development of troubleshooting service guides and bulletins on existing products. Maintain troubleshooting guides/bulletins and distribute to departments when required.
• Qualify, coordinate and monitor outside subcontractor network as required to ensure repair timelines are maintained and customer satisfaction is maintained.
• Work with other district personnel toward continuous improvement of policies and procedures resulting in increased customer satisfaction.
• Provide installation resource services on a project basis to satisfy customer needs. Services may include field surveys, installation checklists, rollout support services, etc.
• Stay current with industry advances through continuous education.
• Responsible for all aspects of safety on the job, including operation and maintenance of assigned company vehicles. Read and comply with Nalco policies on Safety, HAZMAT, Product Stewardship and shipping of analytical samples. Comply with local safety regulations.

Territory/Location Information

• This position is based as a remote worker in the Oporto Area.
• Providing service throughout Portugal.
• 15% overnight travel required.

Qualifications

• Bachelor's degree in engineering (chemical, mechanical, industrial) or chemistry.
• Technical sales or field sales support experience in water treatment or chemical industry.
• Fluency in English and native level of Portuguese.
• Possess a valid Driver's License and acceptable Motor Vehicle Record.
• Working knowledge of boilers, cooling towers, and wastewater treatment systems.

What’s In It For You

• The opportunity to take on meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
• The ability to make an impact and shape your career with a company that is passionate about growth.
• The support of an organization that values diversity, inclusion, and engaging diverse perspectives.

About Nalco Water

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve water across multiple industries by reducing, reusing, and recycling water while protecting systems and equipment. Nalco Water provides a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise.

Our Commitment to a Culture of Inclusion & Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and to equal opportunity in employment. We recruit, hire, promote, transfer and provide opportunities for advancement based on qualifications and performance. Ecolab does not discriminate on race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.