Application Manager Porto

You have the opportunity to join our team to face business challenges in a dynamic environment with close collaboration between the team and business stakeholders.

The Application Manager operates and monitors key business applications, ensuring issues are logged for development and stability improvements are captured as requirements. They automate and oversee production processes day and night, collaborating with developers and Dev
Ops to maintain stability across all environments. All work follows ITIL practices for Incident, Change, Configuration, and Problem Management.

Your Role and Responsibilities:

• Operate and monitor
  - differentiating business applications.
• Troubleshoot issues, perform root cause analyses, and manage incidents.
• Collaborate with IT providers on requirements, incident resolution, and defect tracking.
• Design, program, and maintain production workflows based on departmental needs.
• Analyze monitoring, logging, and automation data to identify trends and performance hotspots.
• Maintain and update technical documentation (e. g. , operations manuals).
• Advise project managers and teams on application operations.
• Participate in 24/7
  - call rotation.
• Manage crisis situations involving
  - critical systems.

Your Skills and Experiences:

• Strong background in application operations, monitoring, and troubleshooting.
• Proficiency with Windows, Linux (RHEL), Oracle databases, and middleware (TIBCO BW, Java services).
• Experience with automation and deployment tools (Ansible, Docker, Terraform, Crossplane, Argo
  CD).
• Familiarity with batch scheduling (BMC Control
  M), monitoring (Prometheus, Grafana), and logging (ELK stack).
• Understanding of both
  - prem and cloud environments (Azure Kubernetes Service, Cosmos DB, Service Bus/Event Hub).
• Knowledge of scaling (KEDA), backups (Velero), and ingress controllers (Azure Application Gateway, Traefik).
• Experience with CMDB, incident, and request management (Service
  Now) and documentation tools (Confluence).
• Ability to translate business requirements into technical specifications.
• Strong collaboration and communication skills for
  - functional teamwork.
• Fluent in English (spoken and written).

What you can expect from us:

• Remote-friendly environment;
• Highly attractive salary and benefits;
• Great
  - life balance and flexibility;
• You will be part of a company where commitment, quality, and continuous improvement are core principles of our culture;
• Highly engaged tech community;
• International career opportunities;
• Focus on individual development.

About us:

Xelerate. tech is passionate about software, tech, and people. We aim to attract the most talented engineers to deliver
- quality software products through highly performant teams.

A note from our team:

We know that applying for a new job can be a big step in your life and a bit intimidating, but also an opportunity to improve your professional and personal life. Don’t worry, we’ve got you. We will be with you every step of the way. If you have any questions or concerns before applying, feel free to reach out to us atrecruiting@xelerate. tech. We look forward to your application!