Application Production Support (APS) Lisboa

Overview

Join to apply for the Application Production Support (APS) role at Axians Portugal.

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Join to apply for the Application Production Support (APS) role at Axians Portugal

At Axians, we value talent, not labels. We believe in a culture of inclusion, where everyone has a place and all applications are considered based on merit, without discrimination.

This is your opportunity to join an international group with a project that needs you to help meet the challenges of digital transformation.

THE ROLE

We are looking for a #Tech
Talent to work as a Application Production Support for a national project.

YOUR DAY TO DAY

• Provide functional support for the applications;
• Execution of requests from business, development, and other support teams;
• Prioritize, track, and resolve incidents/requests using the Service Now application;
• Analyze change requirements, test changes and coordinate releases;
• Keep the collective team knowledge base up to date;
• Batch Monitoring and troubleshooting;
• Site Handover/follow the Sun;
• Create custom reports based on specific requests;
• Run and troubleshoot queries in business applications;
• Maintain scheduled and automated reports;
• Resolve user access and permission problems;
• Mailbox Management;
• Monitor system performance and run health checks;
• Update and maintain static reference data;
• Perform regular system integrity checks;
• Update and optimize dashboards and visual reports.

What We're Looking For

• Proven experience in similar roles;
• Solid knowledge of SQL Server/Oracle and Sybase;
• Familiarity with Service
  Now/ticketing tools;
• Experience with GENEOS/monitoring tools;
• Understanding of Linux/Unix and Windows Server;
• Fluency in English (written and spoken)

What You Can Expect From Us

Stable professional career

Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.

Prospects for career advancement

You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.

Work Life Balance

By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.

Attractive, Evolving Compensation

When working with Axians, you will have access to performance bonuses in addition to an attractive salary pack (base salary + benefits). You are also entitled to health insurance and free psychology consultations.

Do you identify with this position?

If you think this position is the right fit for you and you have the #Tech
Talent we are looking for, send us your resume, preferably in English and in Europass format, to recrutamento. axianspt@axians.com with the subject “APS/TP/DB”.

Learn more about Axians

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology
• Industries
• IT Services and IT Consulting

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