Application Support Analyst It Cib Bsm

Technical Axminster Planner and QS Support

We’re expanding our team in Porto!

ICE International is a Dutch company producing luxury rugs and carpets for
- end projects around the world.

Are you passionate about custom interiors, technical precision, and
- quality carpet solutions? For our Porto, Portugal office we’re hiring for two key roles:

Technical Axminster Planner

Translate creative designs into precise carpet roll plans—manage quantities, seam layouts, and collaborate with designers for smooth production and installation.

• Experience with Axminster and Ned
  Graphics is a must.

QS Support

Responsible for calculating material quantities, reviewing layout plans, supporting costing, and ensuring accurate measurements for custom carpet projects.

• Experience with Auto
  CAD, quantity surveying, and interior project support is a must.

Location: Porto, Portugal (working remotely is not an option)

Ready to contribute your expertise to outstanding projects? For more information, contact our colleague in Porto: Cláudia Ribeiro or send your application directly to Karin Smulders, HR Manager via email or phone.

Our mission is to be a meaningful part of our people's careers. As we grow, so does our determination to offer the best experience to our employees and clients — and that’s exactly what drives us. We are a Portuguese technology consulting company with offices in Lisbon, Porto and Óbidos, and representations in Brazil and Tunisia. We have over 12 years of market expertise, and today we are a universe of around 400 people working
- site, remotely or in hybrid mode in projects across 20+ countries.

We believe that great people make successful companies, and that’s why we stand for the appreciation, recognition and growth of our professionals.

We don’t want to be just another line on your CV — we want you to live a Lifetime Experience with us. We invest in training and certifications that confirm your real progression, in promoting a healthy
- life balance, and in offering benefits that impact your personal life and career.

#welcometoyourfuture

What we’re looking for

You’ll bridge business and technology, supporting actuarial teams and end users while ensuring systems meet risk, data, and reporting needs.

• Experience in. NET application maintenance and development
• Strong knowledge of Kofax Total
  Agility (KTA) and Kofax Insight (certification is a plus)
• Experience with SQL scripting for analysis and troubleshooting
• Background in workflow automation, document processing, or GED systems
• Ability to analyze, troubleshoot, and resolve production incidents
• Experience in Agile / Scrum environments
• Fluent in French and English (practice level)
• Good communication skills and ability to coordinate with business and IT teams

Nice to have:

• Experience improving RAD/LAD automation rates
• Familiarity with
  - scale digital archiving or publishing systems

Values

• #Affinity – Creating close and empathetic relationships with colleagues, clients and candidates (and not just with technologies, languages and platforms). Team spirit and good vibes;
• #Ambition – Wanting to do more and better. A drive to exceed expectations and evolve personally and professionally;
• #Action – Energy to make things happen. Showing proactiveness and initiative;
• #Learning – Willingness to grow individually and collectively and to become an expert in the tech market;
• #Assertiveness – Transparent and honest communication, always with constructive feedback.

Your #Lifetime
Experience

• Taking part in national and international projects in a company based on personal relationships, simplicity and efficiency, with a disruptive approach to the tech market;
• Accessing a career and training plan tailored to your performance and interests;
• Being part of a welcoming, trustworthy, respectful and informal environment;
• Joining our Affinity Communities (sports, tech, hobbies, etc. ) and actively participating in social and environmental responsibility projects;
• Taking advantage of a range of benefits, partnerships, discounts, events and internal dynamics.

Beyond your professional satisfaction, we want to offer you memorable moments of leisure and connection, worthy of an Affinity experience.

Join the Experience!

Send us your application and take the opportunity to get to know us and follow along at our careers page.