Application Support Analyst

Application Support Analyst
Viseu
Viseu, Viseu District, Portugal

Job Title: Application Support Analyst Location: Lisbon or Porto, Portugal Work Regime: Full-time & Hybrid (2x/3x office days) Overview / Summary: We are looking for an Application Support Analyst to provide technical support for enterprise applications. The ideal candidate will have experience in Linux environments, SQL, and scripting, with a strong understanding of ITIL practices. Responsibilities and Tasks: Provide application support and troubleshooting for Linux-based systems. Write and optimize SQL queries for data analysis and problem resolution. Develop and maintain scripts in Bash or Python to automate tasks and processes. Collaborate with IT and development teams to resolve incidents and implement improvements. Follow ITIL processes for incident, problem, and change management.