Application Support Consultant Lisboa

Application Support Consultant
Lisboa
Lisboa, Lisboa, Portugal

About KWAN

We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by
- house specialists - our People Experience Partners - to guide them through our journey with us. What is this challenge about

• Provide Level 1 support for
  - critical applications
• Troubleshoot and resolve technical issues, escalating when necessary
• Monitor system performance and ensure application stability
• Work closely with development and infrastructure teams
• Maintain documentation and support procedures
• Ensure timely communication with users and stakeholders

Does it sound exciting? Apply now!

What we are looking for

• Minimum 1 year of experience in application support or a similar role
• Strong
  - solving skills and
  - focused mindset
• Familiarity with ticketing systems and ITIL processes
• Basic knowledge of SQL, scripting, or integrations (a plus)
• Fluency in English
• Availability to work
  - site 3 times per week at Lagoas Park

Do you meet most of the position requirements? Then grab this opportunity and apply now!

What we offer

• A project that matches your skills and ambitions, as well as your preferences for working policies and culture.
• A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income.
• An empowering and respectful work culture enriched with social and learning events.
• A People Experience Partner specially assigned to you - your
  - to career guide, responsible for supporting your growth, facilitating training, and ensuring your
  - life balance at KWAN.
• A relocation package and visa sponsorship for all our international hires.

Some Words From Our Colleagues

”At KWAN, they make sure that I feel comfortable with the client I’m working for and that what I’m doing aligns with my career aspirations. ”- Luis Caldeira, Dev
Ops @ KWAN