Application Support Engineer (Level 2)

Application Support Engineer (Level 2)
Vila Real
Vila Real, Vila Real District, Portugal

Founded in 2005 in Lisbon by three visionary entrepreneurs, Mo
Ongy quickly became a leading group in Engineering and Information Technology (IT) across Europe and North Africa. Today, with a presence in 14 countries and more than 40 subsidiary companies, Mo
Ongy employs over 9, 500 talents who share a common passion for innovation and excellence.

The International Mobility Recruitment Department is dedicated to enhancing the mobility of IT professionals throughout Europe, facilitating the placement of talents in the various markets where it operates.

Position : Application Support Engineer (Level 2)

Location : Lisbon

Hybrid: 2 times a week at the client’s office

Candidates must possess a valid work permit for Portugal

Mandatory Languages Required: English (minimum C1) and French (is a plus)

We’re looking for a Level 2 Application Support Engineer with strong
- on experience in application servers and build activities. This person will work closely with the Build and Development teams, ensuring smooth deployment, configuration, and support of web applications across the company’s environments.

Key Responsibilities

• Deploy applications delivered by Development teams onto application servers (JBoss, Apache, Tomcat).
• Configure and parameterize application servers, including logs, web access, and environment settings.
• Make applications available to end users via web browsers.
• Perform troubleshooting across application and infrastructure layers.
• Execute batch jobs using Control-M.
• Manage and supervise
  - company file transfers (CFT, Connect:Direct) between Business Units.
• Monitor ongoing transfers and ensure execution integrity.
• Work closely with Build teams to support deployment pipelines and application lifecycle activities.
• Provide Level 2 support for
  - related incidents and operational issues.

Requirements

• Solid experience with application servers (JBoss, Apache, Tomcat).
• Strong understanding of web application environments and configuration.
• Experience with Control-M for batch execution.
• Knowledge of file transfer tools (CFT, Connect:Direct).
• Comfortable working directly on application servers (installation, configuration, troubleshooting).
• Good communication skills and ability to collaborate with Dev and Build teams.

Nice to Have

• Familiarity with monitoring tools (Dynatrace or similar) is a plus, though not required.

Advantages of joining Mo
Ongy:

International Mobility: Access to a dedicated international mobility department with personalized relocation programs to facilitate your move to a new country.

Career Development: Opportunities to work on projects with
- edge technologies in different countries and various sectors.

Continuous Learning: Access to ongoing and free training and
- oriented certifications.

Personal Growth: Exchange of ideas and best practices among professionals across Europe, fostering creativity and innovation in IT.

Global Citizen in the World of Technology: Opportunity to work in a global network of companies, with access to a wide range of challenging projects in different European markets.

@Mo
Ongy Group we stand for equality and value diversity. We create a safe, diverse environment where opportunities are equal for everyone! We do not discriminate based on age, ethnicity, sexual orientation, gender, disability, or any factor other than merit. All applications with skills needed for the position are welcome!