Application Support Engineer (Lisbon) Lisboa

Application Support Engineer (Lisbon)
Lisboa
Lisboa, Lisboa, Portugal

Application Support Engineer

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

• Resolving incidents and answering user requests;
• Advancing automation processes along with the project team;
• Monitoring production environments and developing a good understanding of the existing application (functional and technical);
• Contributing to the setup of the Lisbon Team (Process, Tools, Efficiency, etc. );
• Supporting, Incident, Problem, and Change management - providing updates, managing priorities, acting on crises, and fostering data quality within scope; autonomously handling BAU tasks; developing resolutions via
  - solving capabilities; acting quickly, proactively, and preventively to avoid future incidents;
• Seeking opportunities to automate manual workloads and improve scope stability inside Production;
• Supporting deployment of new tools and methods such as Dev
  Ops, Agile, and Move2Cloud in business and production teams.

YOUR PROFILE

• IT knowledge (Ansible, Linux, SQL, Jenkins, Cloud, Kubernetes, monitoring/Dynatrace);
• Experience with Agile & Dev
  Ops culture; knowledge of ITIL best practices;
• Experience with AS400 and Unix troubleshooting;
• Strong SQL and data analysis skills;
• Knowledge of Red
  Hat Linux;
• Experience with Continuous Delivery, automation of deployments, rollbacks;
• Cloud experience with Kubernetes and managed services (AWS, Azure, IBM Cloud); middleware knowledge (VIP, WAF, RDBMS, No
  SQL, File Storage).

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Flexible and dynamic work environment promoting
  - life balance, with options for remote or office work according to our hybrid policy;
• Programs for growth, reskilling, and skill development (Career Acceleration Programs);
• Empowering environment with autonomy and positive peer relationships, along with an attractive compensation package, health and life insurance, referral bonuses, and other benefits;
• Capgemini Portugal is an equal opportunity employer, promoting equality and dignity in all aspects of employment.

About You

Capgemini is a global business and technology transformation partner, helping organizations transition to a digital and sustainable world. With over 55 years of heritage and 340, 000 team members across more than 50 countries, Capgemini leverages strengths in AI, cloud, and data, combined with deep industry expertise, to deliver
-
- end services and solutions. In 2023, it reported revenues of €22. 5 billion.

Get the future you want | www.capgemini.com

Apply now!