Application Support Engineer Braga

Application Support Engineer
Braga
Braga, Braga, Portugal

About Us
Planck Technologies is a company specialized in Software Development, dedicated to shaping futures and creating value through innovative IT solutions. By expanding teams and offering a comprehensive range of services—from Software Development and Infrastructure Management to Cybersecurity—we empower clients with all the expertise they need in one place. Inspired by the principles of quantum physics, we push beyond traditional boundaries to deliver customized solutions that redefine the IT landscape and drive shared success. About the job
What are we looking for? Requirements:Technical Skills
Expertise in COTS application deployment and support
Strong experience with cloud platforms (Azure and/or AWS)Proven skills configuring and supporting Atlassian Jira Service Management and familiarity with other Atlassian tools
Proficiency in Linux/Windows server infrastructure, Active Directory, and Microsoft SQL Server (2016–2022)Understanding of cloud deployment, CI/CD pipelines, Entra
ID management
Solid networking knowledge and experience with PKIFamiliarity with Microsoft tools (Outlook, Teams, Share
Point)Experience with GENPACT Sequence (Kinetics or Cora), CITI Manage ID, and HR IT systems
Proficiency in application lifecycle and configuration management, testing, release processes
Familiarity with technologies: HTML5, REST, Web Services, XML, SQL, VBA, . NET, C#, Java, Java
Script
Professional Skills
Strong analytical and troubleshooting abilities
Excellent communication skills, both written and verbal
Customer-focused, with a patient and empathetic approach
Ability to manage multiple tasks and support tickets effectively
Team player with
- sharing mindset
Fluent in English; French is a plus
Location: Onsite, Braine l'Alleud (Alocation)We're waiting for you!