Application Support Manager

Application Support Manager
Lisboa
Lisboa, Lisboa, Portugal

Join Us at Closer Consulting!

Mutual Respect, Empathy, Innovation, and Professional Pride. Do you see yourself within these values?

Founded in 2006 with the mission "To Challenge Complexity", Closer Consulting is a Data Science company specializing in Business Intelligence, Advanced Analytics, and Artificial Intelligence.

Developing projects in diverse industries – Banking, Telecommunications, Healthcare, Retail, Energy, Insurance, and Aviation – we have created an environment where the brightest enquiring minds feel at home. We provide our people with the means, opportunities, and support they need to thrive and innovate.

We are seeking a Senior Application Production Support willing to accept new challenges in our Closer team in a hybrid project in Lisbon.

Key Responsibilities:

Monitor and maintain application availability and performance in production

Incident management, RCA and coordination with internal/external teams

Change requests execution following ITIL & Dev
Ops standards

Collaboration with development teams and support squads

Promote platform monitoring and observability (Dynatrace, Prometheus, Grafana)

Ensure documentation and share best practices across teams

Execute technical deployments and updates with minimal impact

Technical Profile:

Java App Servers (Red
Hat JBoss EAP), Java debugging

API Gateways (Axway, APIGee)

Open
Shift, Kubernetes

Linux (RHEL)

Monitoring Tools: Dynatrace, Prometheus, Grafana, ELK, Jaeger

CI/CD: Git
Lab, Argo
CD, Jenkins, Nexus, Sonatype

Automation: Ansible, Terraform

Databases: MSSQL Server, Postgre
SQL

Personal Profile:

Problem-solving mindset and accountability

High resilience, stress management and autonomy

Great communication and collaboration

Ability to prioritize and manage time under pressure

Strong attention to detail

We believe we are the ones to, by:

Providing a multidisciplinary Team

Giving a home office kit with everything you need to perform remotely

Ensuring a career plan alongside professional growth

Providing you with a custom training plan

Helping you reach happiness

Oh. . . and by the way, we also have:

Several challenging complex projects

Stimulating teams and leaders

World-class Clients and Partners

If you believe in this match as much as we do, send us your CV to sara. durao@closer. pt and reach the closer side of life.

Closer is a company that values diversity and inclusion. We are committed to fostering an environment where everyone is treated with dignity and respect, regardless of race, gender, beliefs, sexual orientation, physical or mental disability, or other personal characteristics.