Application Support

Overview

Join to apply for the Application Support role at Welvaart.

We are looking for a professional to join the application support team, with a focus on the analysis, maintenance, and evolution of API integrations between internal and external systems. This role is ideal for those who enjoy solving technical problems, collaborating with development teams, and ensuring the reliability of applications in a production environment.

About Welvaart: We take on commitments and present solutions to our stakeholders to create a structure of human values based on professionalism, honesty and rigor. Our management emphasizes Human Centered Design, with career plans that are consistent yet flexible to evolution, and empathetic leadership delivering superior technological engagement and project delivery.

Role responsibilities

• Ticket management and customer communication via email, ensuring effective technical support.
• Making requests for information and tests through Postman, using XML and JSON formats.
• Error analysis and technical troubleshooting in system integrations.
• Recording and tracking tickets on the Salesforce platform.
• Collaboration with internal teams to resolve incidents and continuously improve processes.

We are looking for

• Previous experience in technical or application support (level 2).
• Solid knowledge of APIs and data formats (XML, JSON).
• Familiarity with Postman for testing and validating API calls.
• Ability to analyze logs and error messages.
• Experience with ticketing platforms, preferably Salesforce.
• Good written communication skills and customer focus.

What you can discover with us

• Be part of a tech
  - up
• Different scopes of project in different sectors
• Structure of fairness and equity salary (Consultant Profile)
• Training & Certification
• Career Path management
• More than 30 Partnerships
• Welvaart Ambassador Program

UNLEASH THE POWER OF YOUR CAREER

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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