Application Support

Direct message the job poster from Syone

We are looking for an Application Support for challenging project for an international Bank.

Responsibilities

• Classify and prioritise incidents and requests
• Manage incident resolution within the team and with the technical teams
• Monitor the incident life cycle until the service is restored
• Prepare reports: morning report, incidents, major events
• Assist with establishing operating procedures, update knowledge base

Technical Skills

• SQL
• Windows
• Dynatrace & Control M
• Ansible & Jenkins

Language Skills

• French (notions)

Soft Skills

• Communication
• Innovative and transformational mindset
• Analytical skills
• Ability to collaborate/Teamwork
• ITIL Certification

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Consulting

Industries

• IT Services and IT Consulting

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By applying, you accept our GDPR policies. Your personal data in your CV and documents will be used solely for processing your application at SYONE. SYONE, S. A. (NIPC 504729624) is the data controller, located at Rua Alfredo da Silva, 8-A, Edifício Stern, Piso 3D, 2610-016 Amadora. We will use your data to tailor your application to relevant vacancies and for potential employment contracts. If selected, your data will be kept during your employment and for at least two years after. If not selected, your data will be kept for two years for future vacancies and then deleted, except for your contact details. You can exercise your rights (access, rectification, erasure, etc. ) by emailing data. privacy@syone.com. Your data may be shared with our HR service providers and will be stored securely. You can withdraw your consent at any time. We will not use your data for other purposes without your express consent. For more information, email data. privacy@syone.com.

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