Application Support Lisboa

Application Support
Lisboa
Lisboa, Lisboa, Portugal

Profile: Application Support

Job description:

Application Support with C# experience to give support to our application users and work integrated with application development team.

Main Tasks:

• Works closely with Application users and Business Analysts to ensure the product is performing as expected
• Can Contribute to testing and implementation of new functionality and enhancements in the system in accordance with
  - wide technical architecture standards
• Can access and use source code control repository, Dev
  Ops toolchains as well as deployments
• Contribute to improve existing software by identifying bugs, optimizations, and efficiency opportunities
• Manages general software issues relating to data integrity, system efficiency, functional architecture, performance etc.
• Provides a clear progress update on tasks to the domain manager on a regular basis, escalates risk and issues in a timely manner
• Provides mentoring and guidance to other team members and sets the technical direction within the scope of the concerned applications

Technical Skills:

• SQL
• C#
• Scripting languages (Shell/Python/other)
• Service Now or other ticketing tool
• GIT, Ansible, Docker and K8s

Language Skills:

• English - Expert

Soft Skills:

• Problem Solving and critical thinking
• Communication
• Teamwork and collaboration
• Ability to work independently and collaboratively in a team
• Proactive and flexible approach to dealing with challenges