Application Support (Senior) Information Technology Lisboa, Lisbon

At Axians, we value talent, not labels.

We believe in a culture of inclusion, where everyone has a place and all applications are considered based on merit, without discrimination.

This is your opportunity to join an international group with a project that needs you to help meet the challenges of digital transformation.

THE ROLE

We are looking for a #Tech
Talent to work as a Application Support (Senior) for a national project.

YOUR DAY TO DAY

• Monitor and maintain the Application at the scope ensuring high availability and performance;


• Actively collaborate in incident management, problem resolution;


• Ensure the implementation and compliance of ITIL Governance within IT Production (SLAs);


• Execute change requests and deployments following ITIL & Dev
  Ops tools and processess;


• Proactively identify and resolve technical issues to ensure smooth business operations;


• Serve as a point of contact for the Development team, troubleshooting issues and coordinating fixes;


• Work closely with Scrum teams to design, deploy, and enhance systems;


• Implement upgrades, patches, and new functionalities while ensuring minimal impact on users;


• Maintain and update technical documentation for processes, configurations, and troubleshooting guides;


• Share best practices and knowledge with the global support team to improve efficiency;


• Implement and optimize monitoring tools within production environment (Dynatrace);


• Collaborate with development and other relevant stakeholders to define effective observability and monitoring practices;


• Act as a promoter for awareness of observability aiming the early detection and resolution of potential issues.

WHAT WE'RE LOOKING FOR

• +5years of professional experience in similar roles;


• Experience with API, Application Servers and Kubernetes (Red
  Hat Jboss EAP 6. 4 & 7. 0, Open
  Shift, API Gateway);


• Strong understanding of RHEL Linux OS;


• Knowledge of Dynatrace and other monitoring tools (ELK);


• Experience with CI/CD setup and optimization (GITLab, Argo
  CD, Jenkins, Nexus Sonatype);


• Knowledge of relational DBs (MSSQL Server, Postgre);


• Exposure to cloud environments support;


• Fluency in both Portuguese and English (written & spoken).

WHAT YOU CAN EXPECT FROM US

Stable professional career

Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.

Prospects for career advancement

You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.

Work Life Balance

By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.

Attractive, evolving compensation

When working with Axians, you will have access to performance bonuses in addition to an attractive salary pack (base salary + benefits). You are also entitled to health insurance and free psychology consultations.

Do you identify with this position?

If you think this position is the right fit for you and you have the #Tech
Talent we are looking for, send us your resume, preferably in English and in Europass format, to recrutamento. axianspt@axians.com with the subject 'AP/TP/DB'.

Learn more about Axians