Application Support (Senior) Lisboa

Overview

Join to apply for the Application Support (Senior) role at Axians Portugal.

At Axians, we value talent, not labels. We believe in a culture of inclusion, where everyone has a place and all applications are considered based on merit, without discrimination. This is your opportunity to join an international group with a project that needs you to help meet the challenges of digital transformation.

THE ROLE

We are looking for a #Tech
Talent to work as a Application Support (Senior) for a national project.

YOUR DAY TO DAY

• Monitor and maintain the application at scope, ensuring high availability and performance.
• Actively collaborate in incident management and problem resolution.
• Ensure the implementation and compliance of ITIL governance within IT Production (SLAs).
• Execute change requests and deployments following ITIL and Dev
  Ops tools and processes.
• Proactively identify and resolve technical issues to ensure smooth business operations.
• Serve as a point of contact for the development team, troubleshooting issues and coordinating fixes.
• Work closely with Scrum teams to design, deploy, and enhance systems.
• Implement upgrades, patches, and new functionalities while ensuring minimal impact on users.
• Maintain and update technical documentation for processes, configurations, and troubleshooting guides.
• Share best practices and knowledge with the global support team to improve efficiency.
• Implement and optimize monitoring tools within the production environment (Dynatrace).
• Collaborate with development and other relevant stakeholders to define effective observability and monitoring practices.
• Act as a promoter for awareness of observability aiming at the early detection and resolution of potential issues.

What We're Looking For

• +5 years of professional experience in similar roles.
• Experience with API, application servers and Kubernetes (Red Hat JBoss EAP 6. 4 & 7. 0, Open
  Shift, API Gateway).
• Strong understanding of RHEL Linux OS.
• Knowledge of Dynatrace and other monitoring tools (ELK).
• Experience with CI/CD setup and optimization (Git
  Lab, Argo
  CD, Jenkins, Nexus Sonatype).
• Knowledge of relational DBs (MSSQL Server, Postgre
  SQL).
• Exposure to cloud environments support.
• Fluency in both Portuguese and English (written & spoken).

What You Can Expect From Us

Stable professional career: Working with Axians projects becomes an asset to those who want to offer stability through a secure career.

Prospects for career advancement: You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.

Work Life Balance: By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.

Attractive, Evolving Compensation: You will have access to performance bonuses in addition to an attractive salary package (base salary + benefits). You are also entitled to health insurance and free psychology consultations.

How to Apply

If you think this position is the right fit for you and you have the #Tech
Talent we are looking for, send your resume (preferably in English and in Europass format) to recrutamento. axianspt@axians.com with the subject “AP/TP/DB”.

Learn more about Axians

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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