Application Support (Senior) Lisboa

Application Support (Senior)
Lisboa
Lisboa, Lisboa, Portugal

# Application Support (Senior)# Application Support (Senior)## Indefinido0, 00, 10, 20, 30, 41, 01, 11, 21, 31, 42, 02, 12, 22, 32, 43, 03, 13, 23, 33, 40, 00, 10, 20, 30, 41, 01, 11, 21, 31, 42, 02, 12, 22, 32, 43, 03, 13, 23, 33, 4**Mission**Application Prodcution Support team member is a
- oriented and technically skilled professional able to manage and support critical business applications in a production environment with a special focus on delivering high quality IT Services. The core responsibilites are related with ensuring the required stability, availability and performance for the applications under the team scope. Also, the incident resolution in a timely manner collaborating with internal (Development/Infrastructure teams) or external stakeholders (Service Providers) to drive
- term solutions. Main Tasks:* Monitor and maintain the Application at the scope ensuring high availability and performance. * Actively collaborate in incident management (e. g, participate in Situation Rooms for P1/P2 INCs, RCA), problem resolution (identify incident trends & paricipate for definitve solutions). Also, ensure the implementation and compliance of ITIL Governance within IT Production (SLAs). * Execute change requests and deployments following ITIL & Dev
Ops tools and processes. * Proactively identify and resolve technical issues to ensure smooth business operations. * Participate in
- call rotations and ensure 24/7 availability for critical applications. S* Serve as a point of contact for the Development team, troubleshooting issues and coordinating fixes. * Work closely with Scrum teams to design, deploy, and enhance systems. * Implement upgrades, patches, and new functionalities while ensuring minimal impact on users. * Maintain and update technical documentation for processes, configurations, and troubleshooting guides. * Share best practices and knowledge with the global support team to improve efficiency. * Implement and optmize monitoring tools within produciton environment (e. g, Dynatrace). * Collaborate with development and other relevant stakeholders (Centers of Expertise) to define effective observability and monitoring practices. * Act as a promoter for awareness of observability aiming the early detection and resolution of potential issues. **Perfil****Technical Skills:*** API, Application Servers & Kubernetes:* Red
Hat Jboss EAP 6. 4 and 7. 0 (administration)* Open
Shift (microservices)* API Gateway principles* RHEL Linux OS* Tooling: + Dynatrace and other monitoring tools (e. g. ELK); + CI/CD setup & optmization (GITLab, Argo
CD, Jenkins, Nexus Sonatype) + Relational DBs (MSSQL Server; Postgre) + Cloud environments support
Fluent in Portuguese and English**Organización**Inetum is a European leader in digital services. Inetum’s team of 28, 000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2. 5 billion euros in 2023. **País**Portugal**Ubicación**Lisbon**Tipo de contrato**Indefinido##### Elija su ubicación e idioma
Para facilitar el acceso a los diferentes idiomas y para que haya más información disponible en nuestro sitio, hemos optado por la traducción automática. Le agradecemos su comprensión respecto a la traducción literal del contenido.

#J-18808-Ljbffr