Aps Dts Germany Technician Production Support Lisboa

Aps Dts Germany Technician Production Support
Lisboa
Lisboa, Lisboa, Portugal

About The Job

- The APS DTS Germany Technician Production Support's mission is to provide technical and functional support to the bank's various applications production environments. Ensure
-
- day quality of service by resolving incidents, answering requests, and monitoring production environments. Provide feedback to users and communicate issue resolutions.

Your Main Activities Are

• Support users of the systems in a timely and efficient manner.
• Build and maintain a knowledge base regarding support issues and their resolutions.
• Develop a working knowledge of the systems and business areas to provide
  - level support.
• Process requests for specific actions (processing, extraction, specific work, etc. ).
• Create control points as part of procedures and operating methods;
  
  
  
  draft ad hoc reports.
• Prepare environments for releases, ensuring implementation and
  - production tests are conducted.
• Serve as a reference in the function, sharing knowledge, training, and coaching others.

Profile and Skills to Success

• Bachelor's Degree in Information Technology, Computer Science, or related field.
• At least 5 years of experience in Information Technology or a similar role.
• Advanced proficiency in English, both written and spoken.
• Ability to collaborate and work in a team.
• Client-focused attitude.
• Resilience.

Why join BNP Paribas?

- Leading banking institution with a significant international presence.

BNP Paribas is the EU’s leading bank, operating in 63 countries with nearly 183, 000 employees, including over 146, 000 in Europe.

Our presence in Portugal

Since 1985, BNP Paribas has employed over 8, 700 staff across 10 business entities and 11 centers providing
- added services to various countries.

International Reach

Thanks to its global presence and collaboration among entities, BNP Paribas offers comprehensive financial solutions for clients worldwide, with key positions in retail banking, investment & protection services, and corporate & institutional banking.

Diversity and Inclusion

BNP Paribas is committed to equal opportunity employment, fostering diversity and inclusion to enhance creativity, performance, and reflect societal diversity.

Work/Life Balance & Remote Working

We promote a culture of balance and flexibility, offering remote working options, equipment allowances, and partnerships for equipment purchases. More details at https:

//bnpp. Lk/why-BNP-Paribas-Portugal

Note:

Only applications in English will be considered. Further documentation may be required if selected.

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