Arabic Customer Support Lisboa

Arabic Customer Support
Lisboa
Lisboa, Lisboa, Portugal

**About Xerox Holdings Corporation**Location**:Lisbon, Portugal**We are Partners, we are Leaders, we are Experts and we are looking for native/ fluent **Finnish Speakers** to become part of the **Xerox Digital Support Team** - Our team is responsible to offer the best customer experience through our Remote Support Solutions. We add value to our internal and external customers by providing the best Remote Hardware, Software and Network Solutions. This role is critical in the Support Cycle by proactively selling the benefits of troubleshooting via Telephone, Video Conferencing and Web Chat. This position requires superior Customer Support skills that include Empathy and Sense of Urgency as well as sound Technical Skills & Aptitude
XEROX Customer Support will boost your knowledge in customer behavior and market knowledge for life. **The Talent we’re looking for**:
- Post-Secondary Education is an
- 1-2 years of related experience
- Demonstrated Superior Customer Service Skills- Experience using Social Media technologies (Skype, Facetime, Google Duo)- Experience with Apple and Android devices to support video
- Solve Customer Hardware, Software and Networking problems at first
- Solid Problem-Solving Skills- Ability to communicate effectively - listening, written &
- Ability to deliver results independently and as a part of a
- Strong Organizational, Prioritization & Time Management Skills- Critical thinking and decision
- Ability to multitask effectively with attention to
- High level of achievement and
-
- Able to pick up new technology quickly**Xerox will offer you**:
- Employment directly with Xerox- Competitive salary (14 months/ year)- Quarter performance
- Monthly meal allowance & Monthly language
- Recognition program for referral
- On site Canteen, GYM, Soccer Field and Swimming Pool- On-site Kitchen and Vending Machines with competitive
- Private Healthcare, Doctor on site, Wellbeing Program- Work-life balance & parenthood
- Great river view office location with easy access by public
- Training & Development including a 24X7 E-Learning Platform- Careers Opportunities based on performance and on a “recruit from inside”
- The chance to get involved in our Social Responsibility Program and participate in several initiatives with focus on our community, the environment, diversity and inclusion. Note: For
- EU applicants, it is mandatory to hold a valid work permit