Arabic Customer Support Viseu

Arabic Customer Support
Viseu
Viseu, Viseu District, Portugal

Ready to embrace a new adventure?

We are seeking fluent Arabic speakers with a good command of English to work in customer support roles. You will assist clients of renowned international companies in a dynamic environment.

About The Company

It is a
- known global outsourcing firm.

Candidate Requirements

• Proficient in Arabic and English (B2 level)
• Willingness to learn
• Good communication and soft skills

Responsibilities

• Provide support to small and
  - sized businesses (SMBs) via chat (live), email, and phone.
• Make outbound calls for emails and chat to ensure prompt query resolution in Arabic and English.
• Assist with
  - and
  - sales support for
  - service products.

What We Offer

• Attractive monthly salary
• Paid training
• Private health insurance after contract signing
• Free Portuguese language classes
• Additional benefits

Important Information

Applicants must have an EU passport or full working rights in Portugal.

Applying indicates GDPR consent. Your CV may be shared with the client for recruitment purposes.

Skills

Customer support, Arabic, English communication, English B2 level, Lead management, Fluent Arabic, Customer engagement, Good communication skills, Soft skills, Relationship building, Outbound calls.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Wholesale