Architecturing Advanced Machine Learning Infrastructure Seixal

Architecturing Advanced Machine Learning Infrastructure
Seixal
Seixal, Setúbal, Portugal

Job Title: Artificial Intelligence Architect

Zendesk's mission is to make customer experience better. Our products help more than 125, 000 global brands build relationships that last.

The AI team is at the forefront of this mission. We build the foundation that powers every AI-driven experience at Zendesk, enabling product teams to build and deploy
-
-
- art applications reliably and at scale.

We're looking for a Staff Machine Learning Engineer to build the next wave of Gen
AI infrastructure at Zendesk. This includes our internal research platform, Large Language Model Proxy, A/B Testing & Evaluation benchmarking, agentic workflow orchestration tools. You'll empower Zendesk's ML/AI teams by building secure,
- optimized, and
- friendly platforms that scale across use cases and products.

You'll work closely with Engineering, Product, Architects, and Tech Leads to ensure the platform strategy is tightly aligned with company goals, while ensuring the delivery of robust, scalable, and
- ready systems.