Ass. Customer Support In Danish (M/F) Hybrid/Remote Viseu

Ass. Customer Support In Danish (M/F) Hybrid/Remote
Viseu
Viseu, Viseu District, Portugal

**Caracterização do cliente**:Are you fluente in **German **and have advanced English? looking for a job in Lisbon? Our cliente is an international company operating in the telco market, and is looking for **CUSTOMER SUPPORT ASSISTANTS (M/F) **to join and reinforce their team in **Lisbon**. **Descrição de funções**:
- Ensure excellent customer service in the mentioned languages;



- Provide general information and advice on our products and services for existing customers and potential new customers;



- Processing the customers' requests and update in computer systems (examples: tariff or price plan changes, activation of options or services, change of address);



- Identification of potential weak points for continuous improvement of customer service. **Requisitos**:
- Fluent in German (C1) and English;



- Experience in Customer
Service, cross selling;



- Good computer skills;

- Interest in telecommunication products;



- Flexible workinghours(Monday to Saturday) from 07:00 to 21:00. **Oferta**:
- Opportunity to work at the office or hybrid
- Opportunity to join an international and multicultural team. - Attractive salary package. **Tipo de oferta**: Full-time