Assistant Coordinator Custom Administration Porto

Assistant Coordinator Custom Administration
Porto
Porto, Porto, Portugal

JOB PURPOSE & PRIMARY JOB RESPONSIBILITIES

You'll wield your expertise to meticulously manage our paramount client relationships,

ensuring satisfaction and steering our digital transformation initiatives towards success.

Responsibilities:

• Accurate processing and coordination of customer requests to ensure that all documentation and instructions are processed effectively.
• Understand and apply the agreed working procedures and standards. Timely identify and escalate gaps in SOP’s and
  - shore performance.
• Ensure that cargo is released against presentation of the original B/L and that freight and charges are collected.
• Developing on the Customs Clearance tasks for additional services. Work on
  - performance and identity improvements
• Actively keep abreast on sector and internal knowledge development

REQUIRED SKILLS AND COMPETENCIES

• Proficiency in English.
• Possess a Bachelor's degree in Business Administration, Logistics, or a related field.
• Preferential experience in customs administration, import coordination, or a similar role within the logistics or supply chain industry (not an exclusive factor).
• Attention to detail and accuracy in processing customer requests and coordinating documentation.
• Excellent communication skills, both written and verbal, with the ability to effectively liaise with clients, internal teams, and external stakeholders.
• Capacity for
  - improvement and professional development, with a commitment to staying updated on sector knowledge and internal processes.
• Strong
  - solving skills and the ability to work efficiently in a
  - paced environment while maintaining high standards of quality and compliance.
• Flexibility and adaptability to evolve with the company's digital transformation initiatives and embrace new technologies and processes in customs administration.