Assistant Manager Porto

Assistant Manager
Porto
Porto, Porto District, Portugal

Livensa Living is a
- European leader in the student living and flexible accommodation sector, with 20 operating assets, more than 8. 000 in operation and another 2. 000 under development.

Livensa aims to expand its leadership position and to do that we have two obsessions: our clients’ experience, safety and wellbeing on the one hand, and securing our shareholders’ return by maximizing our revenue and operating margins on the other.

KEY TASKS

• Ensuring a warm, welcoming environment to students, parent and visitors to the sites
• General support to the Manager and job cover in his/her absence.
• Liaise with the General Manager in responding to tenant queries and maintenance issues throughout the academic year.
• Working with the General Manager to ensure the sites are safe environments in which to live and work.
• Working to a set budget.
• Assisting with the marketing, lettings and promotion of the accommodation
• Undertaking regular inspections of flats
• Undertaking routine daily/weekly safety inspections and updating the web based safety
• Management system
• Establishing and developing working relationships with suppliers and contractors
• Supporting the site team
• Being part of the out of hours rota for emergencies
• Supporting the management of the site in compliance with ANUK National Code of standards
• Working with University accommodation team delivering a quality service
• Supporting the Accommodation Manager in liaising with University staff including attending regular meetings with relevant bodies
• General support to the team in reception when required.
• You may be required to undertake other duties from time to time as the company may require

KNOWLEDGE AND SKILLS

• Experience with students or within the University Sector preferred but not essential
• Experience of working within the Hospitality sector preferred
• Experience of working to budgets and targets
• Experience in producing weekly and monthly KPI reports
• Excellent communication skills displaying sensitivities to and understanding residents needs
• Excellent leadership and management skills
• Self-motivated and results driven
• Strong Local knowledge
• Experience managing an Operational budget desirable
• Good level of computer literacy using Microsoft Word, Excel and Outlook
• Must be
  - active and able to use initiative in order to make the site the best available
• Multi Lingual essential – Spanish and English
• Knowledge of the local community and city wide knowledge

Livensa Living will process your personal data for the purpose of managing your application in the selection process and, only with your consent, for the purpose of storing your personal data and, where applicable, contacting you about other job offers that may match your profile in the future. You can withdraw your consent, exercise your rights and obtain further information about the processing of your data here.