Assistente de Atendimento a Cliente Guarda

Assistente de Atendimento a Cliente
Guarda
Guarda, Guarda, Portugal

Join to apply for the Assistente de Atendimento a Cliente role at Synchro by Egor.

Synchro, an outsourcing company by Egor, is recruiting Assistente de Atendimento a Cliente to collaborate with a client in the energy sector in Guarda.

Responsibilities

• Customer service based on client needs, including topics such as commercial issues, contracting, billing, debt, reading registration, scheduling, complaints, or other inquiries.
• Handling
  - office and
  - office tasks.
• Addressing situations forwarded by clients via email, letter, fax, dedicated area, forms, and system workflows.
• Performing store operations tasks such as file management and cash closing.

Working hours and location

• Monday to Friday: 9:00 to 18:00.
• Guarda.

Requirements

• High school diploma (12th grade).
• Previous experience in customer service.
• Good computer skills from the user's perspective.
• Immediate availability.
• Resident in Guarda.

Conditions

• Employment contract.
• Paid initial training of 30 days (10 days online and 20 days in person).
• Base salary of €870. 00 plus €6. 00 daily meal subsidy (meal card).
• Attendance subsidy of €76. 00.
• Cash bonus of €10. 00.

Interested candidates should submit their updated CV.

Candidates considered will be contacted within a maximum of 10 working days.

Additional information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Human Resources Services