Associate Design Researcher - Portugal Porto

Associate Design Researcher - Portugal
Porto
Porto, Porto District, Portugal

Join to apply for the Associate Design Researcher - Portugal role at Real
Page, Inc.

Join to apply for the Associate Design Researcher - Portugal role at Real
Page, Inc.

Company Description

Buildium is an innovative property management software company. We’re an
-
- one,
- based solution that brings clarity and simplicity to our customers’ busy lives. Financials, communication, leasing—we handle it all.

Company Description

Buildium is an innovative property management software company. We’re an
-
- one,
- based solution that brings clarity and simplicity to our customers’ busy lives. Financials, communication, leasing—we handle it all.

We’re passionate about helping
- working entrepreneurs grow their property management businesses. We’re a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Our determination to make our customers’ lives better and break records is contagious—you find yourself becoming intensely passionate about the work that we do, even if the property management industry was never on your radar before you got here.

Our team of designers, content strategists, and researchers are all committed to fostering each other's growth, partnering with the R&D organization to deliver
- notch experiences, and taking part in Buildium's great culture. We celebrate honesty, creativity, initiative, and collaboration.

Job Description

Position summary

As an Associate Design Researcher, your mission is to plan, coordinate, conduct, and analyze qualitative and quantitative user research studies, as well as to present findings to various audiences and ensure contributions are incorporated into design decisions.

You’ll have the opportunity not just to build real project experience as a UX Researcher, but also to learn about how software products are built in an agile environment. You’ll gain exposure to a wide variety of research methods and help craft
- based suggestions with stakeholders.

You should have a strong interest in research, psychology, and design, and enjoy interacting with users.

Team context

You'll be on a team of designers, researchers, and content strategists.

You'll report to a UX Manager.

You’ll work very closely with the Senior Researcher in the UX Department (which, along with Product Management and Engineering, compose Buildium’s Product Delivery organization).

You will provide research support for a strategic theme, as well as contribute to annual UX Team initiatives.

Responsibilities

• Recruit for your own projects and help others on the UX team recruit (creating screener questions, emailing prospective participants, scheduling participants) participants for research projects
• Lead in the execution of research methodologies (moderating, research calls, taking notes, etc. )
• Identify appropriate moderated or unmoderated research methods based on project needs
• Collaborate to translate research findings into actionable takeaways
• Participate in and/or lead collaborative heuristic evaluations
• Assist in creating and managing research operations processes
• Advocate for users while understanding the business goals of the stakeholders and management
• Help others on the team grow their research skills set
  
  
  

• Learning about your product area, competitors, their solutions, and our gaps.
• Becoming familiar with property manager’s
  -
  -
  - done.
• Understanding our company vision and aligning your work with it.
• Building relationships with peers across UX, Product Management and Engineering areas and across the company.
• Learning how the product delivery teams (UX, Product Management and Engineering) work together to build products.
• Applying our UX Team Core Values and UX Pillars to your work.
• Learning how to communicate, present, and share work in progress in 1:1s and Design Critiques by framing problems, pros & cons, and questions.
• Proactively collaborating and soliciting feedback with the intention of learning and improving.
• Regularly reporting progress to your UX Manager.
• Beginning to develop a UX network both within and outside of Buildium.
• Advocating for UX Research, showing its impact and providing research support tasks quickly and well to earn trust and confidence of stakeholders.
  
  
  

• With coaching from your UX Manager, collaborating with teams to articulate and align on problem statements based on research.
• Gaining awareness of design thinking.
• Collaborating with teams to articulate and align on research plans.
• Preliminary understanding of research methodologies.
• Assisting in recruiting and scheduling efforts.
• Moderating research sessions.
• Analyzing data and developing recommendations.
• Learning how to set and meet monthly, weekly and daily goals.
• Understanding KPIs for each of your projects and ensuring that they measure the problem/solution.
• Work with others to achieve
  - notch results.
• Knowing and prioritizing what’s most important while managing your time efficiently.
  
  
  

• Fluency in English with strong written and oral communication skills.
• Previous experience in a job, internship, or course displaying UX research and/or Design Thinking knowledge.
• Fluency in UX research and testing methodologies.
• College degree in psychology, human computer interaction, user experience, or similar.
• Familiarity with Agile Scrum methodology.
  
  
  

• Experience in the small and medium sized business (SMB) market and/or B2B products.
  
  
  

• Ability to clearly and effectively present and communicate research processes and outcomes to different stakeholders.
• Ability to learn quickly and proficiency at understanding and absorbing new information.
• Efficiency, producing significant outputs with minimal wasted effort.
• Organization, planning according to the roadmap and the tasks at hand in an efficient and productive way, focusing on key priorities.
• Ability to juggle multiple projects in a
  - paced environment.
• Proactive approach to consistently solicit feedback on your work and openness to constructive criticisms.
  
  
  

• Is focused on customers and users first;
• Is endlessly curious, and eager to learn all about our users’ reality;
• Is nimble and flexible, adjusting quickly to changing priorities and conditions;
• Is helpful and collaborative, getting feedback early, often, and from varying points of view;
• Takes initiative, acting in best interest of the teams, the company and the users without being told what to do and by bringing new ideas to the table;
• Communicates openly and honestly;
• Is passionate and pushes the limits, by demonstrating a
  - do attitude, piloting new ideas, staying
  -
  - date on industry trends, and innovating;
• Has fun, bringing their whole self to work!
  
  
  

• Great work environment. Working at Buildium is unlike any other gig you've ever had. With offices in the US, Portugal and India, you will be interacting daily with colleagues distributed all around the world. We’re casual, open, innovative and collaborative. As a company that empowers their employees to do the right thing, you will find that Buildium’s drive to be the best is contagious.
• Remote-friendly environment with flexible working hours.
• Competitive salary.
• Health insurance.
• Team social events.
• Professional development opportunities.
  
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development

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