Associate Digital Solution Engineer Lisboa

Associate Digital Solution Engineer
Lisboa
Lisboa, Lisboa, Portugal

We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering a Business Platform with ERP, FP&A, HCM, and Procurement that works for people. Self-driving, adaptive, and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so they can spend time on meaningful
- value work they live for.

Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.

Job Description

Your role as a Digital Solutions Engineer is part of the Buyer Enablement team within the Solution Consulting organization. You will drive concepts to ensure a consistent and
- demand available Buyers Journey, reducing complexity for our buyers through various tools at all touchpoints, from vision generation to creating a positive experience at contract signing. Collaboration with multiple stakeholders is key to fulfilling this role.

Your responsibilities include:

1. Buyer Enablement Initiative Management: Assisting in planning and executing initiatives to create a holistic and consistent Buyer Experience, promoting adoption of our
   - App guidance, Demo Automation, and other tools to help buyers navigate our applications and understand Unit4 solutions.
2. User Guidance: Designing and developing user manuals to enable buyers to experience our solutions independently, working with Solution Consultants to learn about best practices and use cases.
3. Demo Automation Tool Support: Contributing to the development of a Recorded Demo Library, supporting training sessions, and improving the use of Demo Automation tools to convince buyers and convert opportunities.
4. Content Review and Editing: Acting as an interface between demo recordings and creative teams to manage content editing, including light editing to generate Buyer Enablement content.
5. Impact Analysis: Supporting analytics of the Buyer Journey to improve insights and provide visibility into buyer intent data for our Account Managers and Solution Consultants.
6. Solution Development: Navigating our ERP platform to identify best use cases and stories to address customer pain points, actively influencing ongoing deals by collaborating with Solution Consultants.

Qualifications

• Higher Education in Business Management, Information Technology, or Marketing
• First work experience is appreciated
• Strong understanding of user experience design and ability to create clear documentation
• Customer-centric motivation
• Excellent communication and organizational skills
• Proficiency with project management tools and software development methodologies
• Ability to work independently and in teams
• Active listening, effective communication, and convincing skills
• Strong attention to detail and accuracy
• Excellent English proficiency, both verbal and written
• Experience with Digital Adoption Platform Userlane and/or Demo Automation Platform Consensus is preferred
• Experience with Unit4 Business Applications is preferred

Additional Information

Join Unit4 and be part of an exciting journey in the cloud software space. We offer a
- paced,
- growth environment with numerous benefits and development opportunities for serious professionals.

• Work, learn, and be inspired by top talent in the software industry
• Great benefits & perks, including unlimited time off
• Talent program for high performers to accelerate careers
• Commitment to corporate social responsibility through our Act4Good initiative
• Diversity4U program fostering an inclusive work environment

Enterprise software: ERP, FP&A, S2C, HCM - Unit4

Unit4 offers a comprehensive enterprise software suite, including finance management, accounting, ERP, FP&A, S2C, HCM, and talent management modules.