Associate General Manager

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This range is provided by Sword Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Sword Health is shifting healthcare from
- first to AI-first through its AI Care platform, making
- class healthcare available anytime, anywhere, while significantly reducing costs for payers,
- insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700, 000 members across three continents have completed 10 million AI sessions, helping Sword’s 1, 000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com.

What you’ll be doing

• Operational Leadership: Work alongside the General Manager to oversee
  -
  - day business operations, ensuring smooth execution across departments while maintaining a focus on operational efficiency and productivity.
• Strategic Planning Support: Collaborate with the General Manager on identifying priorities and executing business strategies to allow us to reach our targets. Assist in setting clear objectives and ensuring they are met by
  - functional teams.
• Project Leadership: Take ownership of key projects, ensuring that timelines, resources, and milestones are met.
• Process Optimization: Identify operational inefficiencies and work with team members to streamline processes, improve workflows, and enhance productivity. Implement best practices and monitor performance improvements.
• Team Performance Monitoring: Track departmental performance against established KPIs, and provide actionable feedback to ensure teams meet or exceed goals.
• Problem-Solving and Decision-Making: Address operational challenges as they arise by evaluating the situation and implementing appropriate solutions. Provide timely and effective resolutions to ensure business continuity.
• Leadership During Transitions: Act as a leader during transitions, such as reorganizations or changes in company direction. Help manage change within the organization and keep teams focused and motivated.
• Cross-Department Collaboration: Partner with various department heads to ensure alignment and successful execution of company initiatives. Promote interdepartmental communication to facilitate collaboration and address operational challenges.
• Staff Management and Development: Promote a
  - driven culture, with the development of consistent approaches to setting performance targets, forecasting, and ongoing performance improvement. Help the GM in recruitment, onboarding, training, and performance management for the team. Promote a
  - performance culture and drive employee engagement through ongoing development and motivation.

What you need to have

• 4+ years of experience in a
  - paced environment.
• A solid track record of taking ownership and leading complex projects end to end.
• Enjoy digging into data to find patterns, insights, and stories that drive decisions.
• Ability to break complex chaotic problems into smaller ones and solve them swiftly.
• Clear communication skills with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate meaningful insights.
• Ability to operate with unknowns to get things done.
• Highly proficient in spoken and written English.

What we would love to see

• Real-world entrepreneurship experience (even if inside a big company).
• Master’s Degree in Engineering, Economics, Management or related areas in a top university.

To ensure you feel good solving a big Human problem, we offer

• A stimulating,
  - paced environment with lots of room for creativity.
• A bright future at a promising
  - tech startup company.
• Career development and growth, with a competitive salary.
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare.
• A flexible environment where you can control your hours (remotely) with unlimited vacation.
• Access to our health and
  - being program (digital therapist sessions).
• Remote or Hybrid work policy.
• To get to know more about our Tech Stack, check here.

Portugal – Sword Benefits & Perks

• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class

Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

This range includes base, variable and equity. These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Transportation, Logistics, Supply Chain and Storage