Atención Al Cliente (M/F) Esp/Eng

Atención Al Cliente (M/F) Esp/Eng
Porto
Porto, Porto District, Portugal

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Location: Lisbon, Portugal
Work Model: On-site
Start Date: 8 January 2026Working Hours- Monday to Friday: 08:00 AM – 08:00 PM (Rotational shifts)- Saturday & Sunday: 08:00 AM – 05:00 PM- Days Off: 2 rotational days
Role Overview
As a Customer Service Representative, you will be responsible for delivering
- quality customer support, handling inquiries efficiently, and ensuring a positive customer experience in Dutch. No previous experience is required. Responsibilities- Handle customer inquiries via phone, email, or chat in Dutch- Provide accurate information and resolve issues in a timely
- Ensure high levels of customer
- Document customer interactions according to internal
- Collaborate with internal teams when needed
Requirements- Dutch C2 level (mandatory)- Good level of English- Strong communication and problem‑solving
- Customer-oriented
- Availability to work in rotational shifts
Contract & Compensation- Contract Type: Fixed-term contract (CDD) – 6
- Base Salary: 1, 100 € per year (paid over 14 months)- Performance Bonus: 135 € per year (14 months)- Complexity Bonus: 120 € per year (11 months)Relocation support is available. Full details will be shared in the next step of the process. Referrals increase your chances of interviewing at Lingo-nova by 2x#J-18808-Ljbffr