Automotive Support Specialist (FR/EN) | Lisbon [241-001678-1]

Automotive Support Specialist (FR/EN) | Lisbon [241-001678-1]
Lisboa
Lisboa, Lisboa, Portugal

Automotive Technical Support Specialist (French + English)
Lisbon | Hybrid | Leading International Automotive Company

Are you passionate about cars, technology, and helping others? Do you have hands-on workshop experience and speak fluent French and English?
This is your chance to join a global team that’s transforming automotive technical support!

Your mission:

Be the first point of contact for European customers, delivering outstanding technical support;
Diagnose and resolve issues with light and heavy vehicles from various brands;
Log and track all incidents in the internal system;
Follow defined processes and collaborate with international teams;
Contribute to the technical knowledge base and FAQs;
Ensure clear, professional, and empathetic communication with customers and colleagues.

What we’re looking for:

Technical education in mechanics, automotive mechatronics, or equivalent;
1 to 3 years of hands-on experience in a workshop environment;
Fluency in French (minimum C1) and English (minimum B2);
Strong diagnostic skills and a solution-oriented mindset;
Team player with a genuine desire to support customers, even in challenging situations;
Basic IT knowledge is a plus;
Previous experience in customer-facing roles is an advantage.

What we offer:

Integration into a world-leading company with a strong focus on innovation and continuous training;
Multicultural, collaborative, and dynamic work environment;
Flexible work model: hybrid;
Competitive salary package and attractive benefits;
Real opportunities for professional growth and to be part of something big.

Ready to accelerate your career? Apply now and join a team that values your talent and gives you room to grow!