B2b Customer Support Agent In Lisbon - €1.000 - €1.500 A Month Lisboa

B2b Customer Support Agent In Lisbon - €1.000 - €1.500 A Month
Lisboa
Lisboa, Lisboa, Portugal

**Conectys**is a
- growing global company with 3, 000+ employees across 7 countries. We support some of the world’s leading tech brands — and now we’re hiring in Portugal!**What you’ll do**:As a Customer Support Representative - PCI Compliance, you’ll help the client protect their customers’ payment data by guiding them through the PCI-DSS process - a set of industry rules designed to prevent credit card fraud and ensure secure handling of cardholder information
Don’t worry - you’ll receive full training to become confident in helping users understand and follow each step!**Your main tasks**:
- Guide them through the PCI compliance platform and explain what to
- Make sure they understand why PCI matters and how to complete their
- Solve most issues during the first
- Recommend services that could help their business, when
- Stay calm and respectful, even in challenging conversations**What you need**:
- High school diploma or
- At least 1 year of experience in customer support (call center is a plus)- Fluent in **English** _a_nd **Italian**:
- Basic Microsoft Office skills (Word, Excel, Outlook)- Great communication and listening
- Positive attitude and team
- Reliable and flexible working
- Availability to work **on site. ****What we offer**:
- Full training - no previous PCI knowledge
- Be part of a
- tier international
- Real opportunities for career
- Competitive salary and
- A diverse, inclusive, and friendly team
- **We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background. **_**Tipo de oferta**: Integral/Full-time
Pagamento: 1 000, 00€ - 1 500, 00€ por mês**Benefícios**:
- Cartão/Ticket refeição- Seguro saúde
Pergunta(s) de seleção:
- Can you commit to working
- site full time and in rotating shifts? **Experiência**:
- high volume call centers: 1 ano (obrigatório)