B2B Travel Agent - French - Portugal Dume

B2B Travel Agent - French - Portugal
Braga
Dume, Braga, Portugal

Social network you want to login/join with:

B2B Travel Agent - French - Portugal, Braga

col-narrow-left

Client:

JUJUR

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

7145bcc81339

Job Views:

5

Posted:

23. 07. 2025

Expiry Date:

06. 09. 2025

col-wide

Job Description:

Jujur. Honest, trustful, fair.

Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.

We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Position: Travel Agent

Location: remote, Portugal or hybrid, Lisbon (candidate's discretion)

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Assist travelers with
  -
  - class personalized support
• Solve issues with any travel or tech related help they may require, ranging from standard platform queries to
  - minute emergency travel situations
• Stay up to date with travel industry and platform knowledge to deliver unparalleled service and support further company's success
  
• Build meaningful relationships across global teams
• Provide feedback to product and engineering team necessary for product improvement
• Meet and exceed KPIs.

REQUIREMENTS:

• Native/fluent in French, both oral and written. Fluent in English (B2 or higher)
• Previous working experience in a customer service roles, ideally covering travel and hotel segments
• Previous experience working with GDS systems (Sabre, Amadeus, Galileo, Worldspan) is mandatory
• Metrics driven as an indicator and motivator of success
• A skilled communicator who enjoys creating personalized verbal and written communication
• A team player who thrives in collaborating, giving and receiving feedback and lifting others up
• Computer literate and confident using tools such as Gmail, Zendesk, Slack and Salesforce as well as our unique,
  - house, travel customer service platform
• Flexibility to work
  - traditional shifts (early mornings, late evenings and weekends), as we scale our support organization
• Working schedule: Monday to Sunday, 07 AM - 10 PM, rotating schedules.
  

BENEFITS:

• Excellent remuneration package based on experience, skills and performance
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Generous medical plans, dental, and vision benefits with premiums